Simply sign out and then back in. The Guest_ tag should go away. Sometimes it can take an hour or two, but if it's been longer than a day, you might want to file a Help Ticket (Help > Request Support > VIP Club).
VIP Club members don't see ads from other companies. You'll still see banner ads and blue bar announcements from IMVU to help you make the most of your membership.
You will receive your 5,000 credits each month on your monthly anniversary as long as your VIP Club membership is active.
For example, if you bought your VIP Club membership on 4/17, you should receive your credits on the 17th of each month as long as your VIP membership is active. If you have not received your credits within 24 hours of your monthly anniversary date, please file a Help Ticket (Help > Request Support > VIP Club > I did not receive my credits).
Gifts are generally given out on the last day of the month. If you have not received your gift by the second day of the following month, please file a Help Ticket (Help > Request Support > VIP Club).
You will receive a Name Change Token (NCT) after 3 continuous months of VIP Club membership. The token will arrive on your anniversary date (ie., if you signed up on 4/17, you should receive the token on 7/17). To check, go to your Account Settings page and click on Change Avatar Name (located on the right side of the page under Account Tools). That page will tell you how many Name Change Tokens you own.
If it has been more than 24 hours after your anniversary date, and you have still not received your NCT, please file a Help Ticket (Help > Request Support > VIP Club).
No. You get one Name Change Token with your VIP Club membership. You will receive that token after you have been a VIP for 3 consecutive months.
No — if you received your NCT during your previous VIP Club membership, you don't get another one with a new membership.
Simply go here on your Account Settings page and uncheck the option to display your VIP Club logo.
If you subscribed using your credit card or PayPal account, you don't have to do anything. The VIP Club membership automatically renews each billing cycle (monthly, quarterly or yearly). The membership fee will be billed to your credit card or PayPal account.
If you used a Prepaid Card, simply buy and redeem another card.
If you signed up for a subscription with your credit card, please follow the steps below to cancel your subscription:
If you signed up using PayPal:
Please note: You may need to cancel a scheduled payment at least one day prior to the scheduled date of the next payment. Canceling a Subscription or Recurring Payment on the day of a scheduled payment will not guarantee that the payment will not be sent.
As of May 1, 2011, purchasing the VIP Club membership to register your name will only remove the Guest_ prefix from your name while your VIP Club membership is active. If you cancel it, you will go back to being a Guest_User.
Please note: Accounts that purchased the VIP Club membership to register their names prior to May 1, 2011, will NOT revert to Guest_User status should their VIP membership lapse.
The price shown on those pages is the discounted VIP price. If you open the product page for the desired item, you will see the full price.
The price shown on the catalog (icon) page is the discounted VIP Club price. The price shown on the product page is the full (non-discounted) price.
The VIP Club discount acts more like an instant rebate than a true discount. In order to complete the purchase, you need to have enough credits to pay the full price — at which point the VIP discount will be removed.
One of the perks of your VIP Club membership is animation blocks. By default they are set to block all animations. To change this, you will need to go here on your Account Settings page to change the access of each animation. Simply uncheck any animations that you do not wish to block. You will need to set the blocks on each animation for buddies and for non-buddies individually.