Vice President of Marketing and Sales

IMVU seeks an outstanding acquisition-oriented marketing executive to help take this rapidly growing company to the next level.

Reporting directly to the CEO, the Vice President of Marketing and Sales (VPM) will be responsible for acquisition marketing (online and offline), public relations and branding. The VPM will also be responsible for managing IMVU's Head of Ad Sales. Working closely with a highly talented team of marketers, product managers, engineers, and designers, the VPM will define the marketing vision, strategy, and tactical plan for IMVU consumer acquisition. This is a "hands on," entrepreneurial job, with little staff support. The VPM should be passionate about articulating a great consumer experience based on deep consumer insights.

Specific responsibilities include, but are not limited to:

Company Level Responsibilities

• Serve on the Executive Team, "co-owning" company strategy and leadership
• Prioritize the company over the specific function

Marketing and Sales Responsibilities

• Manage all customer acquisition programs, including SEM, Google Content Network, Facebook, MySpace and other social networks, ad networks and affiliates, viral growth programs and SEO.
• Stimulate demand for IMVU's products and services, with particular focus on increasing the number of new paying customers to IMVU.
• Generate revenue via advertising sales.
• Create and articulate the company's marketing vision, including branding, key messaging, strategies and tactics.
• Recruit, develop and retain top marketing talent.
• Lead all online and offline marketing efforts.
• Lead and coordinate public relations programs, as well as public speaking activities of all IMVU personnel.

Qualifications

In addition to a demonstrated and extraordinary track record of success, the selected candidate will have recent experience marketing a consumer-facing Internet or software service. Ideally the candidate will have worked in an entrepreneurial startup combined with experience from an established world-class organization. Experience in marketing via the top social networks is very desirable. Experience with a transactional service is preferred, along with the following qualifications:

• Demonstrated success in consumer marketing, both offline (via advertising, public relations and partnerships) and online (via banner advertising, blogs, website outreach and partnership and social network applications).
• Built and directly managed high performance teams of 5 or more in a rapid growth environment.
• Ability to scale high performance organizations to meet the needs of a rapidly growing business.
• Skilled at achieving shared vision and driving execution.
• Expertise in determining the right path when faced with ambiguous situations, lack of complete data, and the need to prioritize among multiple possible paths in a time sensitive manner.
• Ability to hire, to manage, coach and inspire highly talented employees across all levels to work effectively as a cohesive team. Ability to articulate a coherent mission, to focus the team, and to delegate effectively.
• Knows and has demonstrated how to build great (workable and winning) strategy and then lead world-class execution based on analysis, processes and date-driven decision making.
• Demonstrated ability to field both quantitative and qualitative customer research to acquire data as an aid to judgment.
• Ability to build systems, processes, and organizations from the ground up and not just be a caretaker.
• Demonstrated experience working well with functional partners, especially product management.

How to apply:

• Spend time in the product. There is no substitute for hands-on experience.
• Send your cover letter and resume to
• Title it "VP of Marketing and Sales" in the subject line.

Senior Manager, Business Intelligence/Web Analytics

We are looking for someone with proven experience and success to help us build and lead our business intelligence function. This position will lead all business intelligence efforts as they relate to our consumers, product, business metrics, and competition. This person must be able to generate and compile large volumes of consumer data; synthesize the data into meaningful/user-friendly reports, and extrapolate and communicate key business insights to various stakeholders across IMVU. This individual must possess strong leadership skills, be able to work autonomously and effectively in a dynamic and changing work environment, and be willing to be hands on.

Essential Duties and Responsibilities

• Create and automate daily, weekly and monthly dashboard reports including:
  • daily revenue and performance reports
  • customer acquisition sources (paid/natural search, keywords, campaigns, affiliates, etc.)
  • site navigation and conversion funnel
  • consumer 'engagement' for both our downloadable software application and our website
  • economic reporting for IMVU's virtual economy
• Lead process improvements for data gathering and reporting of consumer behavior, product usage, and business results and the resulting analysis, interpretation and strategic insights
• Partner with Operations team to communicate databases needs, execute database setup plan and generate meaningful reports off databases (including writing and executing mySQL queries directly)
• Recommend and lead future initiatives and analytics vendors to move BI and data mining to next level
• Manage pipeline of analytics projects; problem solve through issues to deliver objectives
  • Champion requirements gathering and alignment for all new efforts
  • Work with Product Management team to prioritize projects and deliver them on time
• Understand business strategy and objectives an align to data available to drive new high value business insights
  • Must be able to anticipate data needs and insights of the business and self-direct analytical projects and reporting initiatives

Qualifications

• Solid understanding of CRM and Data Warehousing concepts
• Strong capabilities with BI tools with proven hands on day-to-day experience
• Undergraduate degree or MBA with a focus on finance, marketing, or statistics; economics background a plus
• 5 to 7 years experience in a business intelligence role
• Advanced knowledge of web analytics tools such as Google Analytics.
• Thorough understanding of web metrics such as sessions, unique visitors, conversion, etc., previous experience with online communities, social networking, gaming, virtual worlds, and/or online subscriptions a plus.
• Advanced skills in Microsoft Excel (pivot tables, solver) and Access (build and maintain tables and queries)
• Strong understanding of databases schemas and ability to perform SQL queries
• Familiarity with statistical concepts such as regression analysis and Excel statistical functions
• Demonstrated strong skill set in business analysis and data driven decision making
• Self-motivated and proactive
• Maniacal attention to detail
• Demonstrated willingness to flexibly work on a wide range of activities in an ambiguous, entrepreneurial environment
• Team-oriented, with ability to work with all functions (product, finance, marketing, engineering)
• Ability to drive projects from inception to user-acceptance to strategic insights

How to apply:

• Send your cover letter and resume to

Systems Administrator

IMVU is searching for a Systems Administrator to join the team. You will be responsible for building and maintaining software and systems to run IMVU’s production services. Responsibilities include deploying and maintaining servers, configuring and optimizing software packages, and providing reliable service to customers. Being a small company, the job may include some occasional IT responsibilities.

Please note that IMVU is a 24/7 service and this position requires sharing a pager schedule that includes some nights and weekends. Please do not apply for this position if you are unable to meet this requirement.

General Requirements:

• Must be willing to take 24/7 on-call duty for a week or more at a time where you will be the designated first responder to all production issues.
• Must be local or willing to relocate. 
• Ability to lift up-to 50 pounds and willing to periodically travel to our co-location facility in Oakland, CA for scheduled and un-scheduled maintenance.

Technical Requirements:

• 2-5 years of solid experience dealing with 24/7 network operations.
• Must be extremely familiar with some flavor of the Linux Operating system (preferably Debian)
• Must have a good understanding of the UNIX shell including but not limited to the shell built-ins and some commonly used commands.
• We are mostly a PERL and BASH shop, so should be very comfortable coding with at-least one of them and should be able to read the other and make changes to existing code.
• Good understanding of TCP/IP protocol suite and general network administration skills.
• General Database administration experience (preferably MySQL).
• Experience with some form of monitoring and alerting systems (e.g. cacti, nagios) including writing custom plugins.

Experience Desired:

• Debian packaging and Debian FAI.
• Cfengine.
• SOLR/Lucene search server.
• Mogile FS.
• Foundry networking devices.
• MySQL database experience including replication (Master-Master, Master-Slave(s)), backups, recovery, monitoring, and commonly used storage engines like Innodb, MyISAM, Merge, Heap, etc.
• Good engineering / software development skills.
• Automated OS / software package deployment
• Excellent oral and written communication skills.

How to apply:

• Send your cover letter and resume to
• Title it "Systems Administrator" in the subject line.

Senior Software Engineer (multiple openings)

IMVU, Inc. is seeking great engineers to work in our Palo Alto, CA headquarters. There are multiple openings for this position.

We work in small, dynamic teams using test driven development and other Agile methodologies to deliver code to our customers 20+ times daily.

We all have the ability to really make a difference in the lives of our customers every day, and we build features that delight our customers while meeting our business objectives.

You will be responsible for delivering major applications for our commerce and community web site, our instant messaging client and -- since this is a startup -- whatever else needs to be done!

This position requires the following:

• Strong foundational knowledge of computer science
• Demonstrated ability to quickly reach a deep understanding of and make significant contributions to large software/hardware systems
• Expertise in at least one of the following:
  • Scalable "Web 2.0" architectures (partitioned LAMP stacks)
  • Windows application development, ideally C++, Python, and/ or Flash integration
  • Client/Server development in a MMO or Virtual World
• Familiarity and affinity for test driven development and continuous integration

The following is strongly desired:

• Architect-level experience on large-scale web applications
• Games programming experience, ideally high-performance or network-based
• Deep knowledge of DHTML, CSS, JavaScript, and DOM
• Ability to cleanly implement a UI across different browsers (IE6/7, Mozilla/Firefox, Safari)
• Contributions to open source projects

How to apply:

• Please send your cover letter and resume to

Senior Software Engineer [Job Code: 09132009]

Design, develop, maintain, and support applications software.

Master's Computer Science, Engineering, or related field.  At least three (3) years post-baccalaureate experience as a Software Engineer; as well as experience with system architecture design, MySQL based environments, server-API integration, 3dMax, Ogre3D Engine, LUA, assembly languages, PHP, JAVA, and C/C++.

How to apply:

• Mail resumes and references to: 411 High Street, Palo Alto California 94301.  Please reference job code.

Senior Product Manager

We are looking for a talented, smart, seasoned and enthusiastic product leader to drive continued growth in our business and community. The successful candidate will be responsible for taking ownership of and driving business results for critical IMVU features and functionality.

Responsibilities:

• Own key metrics and product management oversight for IMVU’s content creator program (http://www.imvu.com/creators/), or other key product features.
• Lead cross-functional development teams (market and user research, interaction/visual design, engineering, marketing/PR, customer support, community management, billing/operations, and data analytics) to launch and continuously improve core IMVU features and functionality.
• Identify site-wide product enhancements that will improve monetization of both new and existing IMVU users.
• Work with management to formulate business cases for new products, create innovative ways to monetize IMVU user and content creator activity, and help craft a compelling long-term vision for IMVU’s product.
• Define, track and improve upon key business and product success metrics.
• Develop a comprehensive strategic understanding of IMVU’s industry landscape (including virtual worlds/goods, gaming, online expression & dress-up, and social networking) and identify areas for competitive differentiation.
• Understand IMVU customer and content creator needs by segment and use that knowledge to create delightful online experiences that drive ever-increasing user engagement, retention, and addiction.

Qualifications:

• 5+ years of online product management experience in profitable, high-traffic consumer Internet services, preferably in fast-growing online communities, social networks, video/casual gaming companies, or online subscription products.
• Proven track record of developing, launching and improving consumer-facing internet applications on time and within budget, ideally in both entrepreneurial startups and larger corporate environments.
• Previous experience managing and growing third-party developer programs, building and evangelizing open API’s, and/or developing tools and policies for aggregating user-generated content.
• Results-oriented ability to get things done in a fluid start-up environment with limited resources.
• Specialized understanding of online monetization best practices and hands-on experience with maximizing online consumer engagement.
• First-hand working experience with agile/scrum software development methodologies.
• Strong quantitative analytical skills and a relentless attention to operating and usage metrics to identify opportunities for product optimization and business growth.
• Ability to prioritize among competing opportunities and articulate the financial and strategic impact of decisions.
• Ability to move fluidly between high-level strategic thinking and take-charge management of day-to-day details; Equally comfortable with seeing the “big picture” and meticulously thinking through every interaction requirement of online development projects.
• Strong awareness of current web technologies, trends, products, and design standards.
• Maniacal attention to detail.
• Positive team-oriented attitude and the ability to build effective working relationships with everyone from visual designers to back-end engineers.
• Extremely strong written & verbal communication skills.
• Demonstrated strong capabilities in creating and delivering persuasive, structured presentations at all levels of the organization and to external strategic partners.
• Previous experience with online communities, social networking, entertainment/media, virtual worlds/gaming, mobile gaming, and/or online subscription products is a plus.
• BA/BS required, MBA and/or engineering/CS degrees a plus.

How to apply:

• Please send your cover letter and resume to

Company Benefits

IMVU provides comprehensive and competitive compensation and benefit packages. Benefits include medical/dental/vision insurance, prescription drug insurance, 401K plan, paid holidays, and accrued paid time off starting at 15 days per year.   Relocation is available for qualified candidates. Principals only. No third party applicants please (Seriously…NO AGENCIES PLEASE)

Senior Recruiter

We are looking for a Senior Recruiter with particular experience in technical recruiting to help us scale with our ambitious 2010 growth plans. Candidates should have demonstrated experience working in a high volume, fast-paced environment, where priorities change with little or no notice. This individual must also be able to immediately understand IMVU’s unique software development culture and be up and running sourcing qualified candidates quickly.

Essential Duties and Responsibilities

• Manage the full recruiting life cycle for technical, marketing and product management hires
• Source and recruit candidates independently, using tools and industry contacts to broaden the base of candidates
• Thoroughly evaluate technical candidates to check personal qualifications against job requirements
• Build captivating job descriptions & background profiles with hiring teams
• Drive the strategy and execution of an aggressive hiring plan
• Work with internal hiring teams on a daily basis to provide necessary support and become a key part of the IMVU culture
• Develop and drive an on-boarding process that successfully integrates new hires into IMVU while serving as a resource for HR related questions to new employees as they begin their new careers

Qualifications

• Undergraduate degree required
• 5 to 10 years experience successfully filling technical roles, experience recruiting for other roles a plus
• Demonstrated background helping companies the size of IMVU scale their employee base
• Ability to consult with hiring managers and lead technical engineers to scope job requirements and properly screen candidates to improve interview yield
• Established network of top-flight candidates and contacts in the Internet/gaming industry, ideally in Silicon Valley
• Self-motivated and proactive
• Maniacal attention to detail and desire to be "hands-on" for all parts of the recruiting life cycle
• Demonstrated willingness to flexibly work on a wide range of activities in an ambiguous, entrepreneurial environment
• Strong verbal and written communication skills
• Professional, polished & positive demeanor as an outward representative of IMVU

How to apply:

• Please send your cover letter and resume to
• Title it "Senior Recruiter" in the subject line.