Due to the Internet's rapidly evolving nature, IMVU may need to update this Privacy
deem appropriate so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it.
If any modification is unacceptable to you, you shall cease using this Site. If you do
not cease using this Site, you will be deemed to have accepted the change.
Information Collection and Use
In order to use this Site, we request certain PII from you on the registration
form and require you to create a user name and password. During registration
you are required to give contact information (such as name and email address).
We use this information to register you to use our services, contact you to
deliver certain services or information you have requested, verify your
authority to enter our Site, improve the content and general administration of
the Site and our services, provide you with notices regarding goods or services
that you have purchased or may wish to purchase in the future and for targeted
will also be asked to provide demographic information (such as gender and birth
date); we encourage you to submit this information so we can provide you a more
personalized experience on our Site and to verify your authority to use our
opt-in to ourCreator Notification program or certain other optional IMVU
services, we also will ask you for your account name, postal address and/or
your cell phone number. We will use this information to administer the Creator
Notication program or other programs, and may use this information to send you
notices and information.
Purchases and Orders
If you wish to Join our VIP program, add credits to your account, or become a
creator and purchase your avatar name, or purchase other services, we request
certain PII from you on our order form. You must provide us with contact
information (such as name, email, and billing address) and financial
information (such as credit card number, expiration date).
this information for billing purposes and to fill your orders. If we have
trouble processing an order, we will use this information to contact you.
When you sign up for the Site you will automatically be opted-in to receiving
the IMVU newsletter and Developer newsletter. If you no longer wish to receive
our newsletters you may opt-out by logging into your account, select
"Account Settings" and then "Change email preferences" or
by following the unsubscribe instructions at the bottom of each newsletter.
We will send you emails from time to time. Examples include when someone adds
you as a friend, when you get a new message from one of your friends or when a
user is not your friend but sends you a message. If you do not wish to receive
these types of email communications you may go to "Account Settings"
"Change email preferences" and change your options.
You have the ability to upload photos on the Site (for example, to use as your
avatar image or for your Photo Stream).. Please be aware that if you do this
then your photo may be viewed by other users of the Site. You may remove your
photo(s) at anytime by going to your avatar homepage, selecting your
photos/gallery, and deleting photos individually or as a group.
Chat Rooms/Blogs/Message Boards/Instant Messages
If you use the chat room, blog, message board or instant messages on this Site,
you should be aware that any PII you submit there can be read, collected, or
used by other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the PII you choose to submit in these
choose to subscribe to our blog by email we will collect your email address,
and we will use your email address to send you an email verification as well as
email messages if people comment on the same blog thread as you. You may
unsubscribe to this at any time by following the instructions included in each
email communication or by
clicking on the "Request Support" tab and selecting "Privacy"
as a Case Category.
IMVU may also collect non-PII such as the aggregate information described below
in the "Aggregate Information" section and such other non-PII as
statistics about machines running our software, so as to further understand and
enhance the user experience, marketing, security, enforcement, and system
integrity (prevention of hacks, unauthorized use, etc).
Site may track the total number of visitors to our Site, the number of visitors
to each page of our Site, browser type, IP addresses, etc., and we may analyze
this data for trends and statistics in the aggregate, but such information will
be maintained, used and disclosed in aggregate form only and it will not
contain PII. We may also use such aggregate information to analyze trends,
administer the Site, track users' movement, and gather broad demographic
information for aggregate use.
we may collect aggregate information regarding your transactions on this Site,
such as the virtual goods you create, sell and/or purchase, the virtual price
for such virtual goods, the profit you make by selling such virtual goods
(collectively, "Transactional Data"). We may link this aggregate
Transactional Data with your PII such as name, gender, age and address for
internal analysis, to provide customer support, and for other internal business
cookie is a small text file that is stored on a user's computer for
information we store in cookies to any PII you submit while on our Site.
possible for you to log into our site, to make it easier for you to navigate
our site, and to improve and track the overall Site experience. A session ID
cookie expires when you close your browser. A persistent cookie remains on your
hard drive for an extended period of time. You can remove persistent cookies by
following directions provided in your Internet browser's "help" file.
a persistent cookie to store your username and site login credentials, so you
don't have to enter your password more than once. Persistent cookies also
enable us to track and target the interests of our users to enhance the
experience on our Site.
reject cookies, you may still use our Site, but your ability to use some areas
of our Site will be limited.
local shared objects, also known as Flash cookies, to store your preferences
such as volume control or high game score, or display content based upon what
you view on our site to personalize your visit. Third Parties, with whom we
partner to provide certain features on our site or to display advertising based
upon your Web browsing activity, use Flash cookies to collect and store
cookies are different from browser cookies because of the amount of, type of,
and how data is stored. Cookie management tools provided by your browser will
not remove Flash cookies. To learn how to manage privacy and storage settings
for Flash cookies click here:
How Do We Share Your PII?
does not sell, share, rent, or trade your personal information with third
reserve the right to disclose your PII as required by law and when we believe
that disclosure is necessary to protect our rights and/or to comply with a
judicial proceeding, court order, or legal process served on us or on our Site.
may also report to law enforcement or other appropriate government authorities
any actions that may be suspicious or illegal, and any reports it receives of
such conduct and in conjunction with such report, may disclose your PII to law
enforcement or other appropriate government authorities. When legally required
or at IMVU's discretion, IMVU will disclose your PII and may cooperate with law
enforcement or appropriate government agencies in any investigation.
transfer your PII to a successor entity upon a merger, consolidation or other
corporate reorganization in which IMVU participates or to a purchaser of all or
substantially all of IMVU's assets to which this Site relates. You will be
notified via prominent notice on our Site for 30 days of any such change in
ownership or control of your PII.
if you "opt-in", we may provide your PII to certain companies with
which we have a relationship to allow them to send you targeted offers and
pre-populate offers that they believe you may be interested in receiving.
other third party service providers such as a credit card processing company to
bill you for goods and services or an email service provider to send out emails
on our behalf and we will provide your PII to such service providers so that
they can assist us in providing our service to you. These third parties are
contractually prohibited from using your PII for their own promotional
Third Party Advertisements
advertisements that appear on this Site are sometimes delivered (or
"served") directly to users by third party advertisers. Some of these
third party advertisers automatically receive certain of your PII through your
interaction with an advertisement. These third party advertisers may also
download non-personally identifiable cookies to your computer, or use other
technologies such as "web beacons" to measure the effectiveness of
their ads and to personalize advertising content. Their use of your PII will be
governed by the terms of their privacy policies and their privacy policies may
explain the way in which you can "opt-out" of certain tracking by
more information about online advertising, please visit the Digital Advertising
Alliance webpage at http://www.aboutads.info/consumers/.
Additionally, certain third party advertisers may adhere to the Network
Advertising Initiative ("NAI") Principles. You may learn more about
the NAI Principles and opt-out of receiving targeted ad programs certain third
party advertisers provide at http://www.networkadvertising.org/.
Third Party Offers
wish to complete a third party offer in order to earn free credits on the Site
you will be redirected to the third party site for the offer you wish to
complete. The information collected on these third party sites is not covered
information please read their privacy policies. These third party sites share with
us your name and email address once the offer has been completed so that we may
credit your account with the credits you have earned for completing that offer.
pages may have the look and feel of our Site (i.e. www.imvu.com), however the
these pages are served by a third party and information collected on these
collected on www.jobscore.com is owned and controlled by that company's Privacy
times we may enter into other co-branded relationships. When we enter into
these types of relationships we will share your name and email address in order
for our co-branded partner(s) to provide you with a better experience, to
deliver our products or services, or to allow you to apply for a job.
partner on the co-branded site.
Site allows users to access Facebook Connect to interact with friends and to
share on Facebook. If you are already logged into the Site and Facebook, when
you click on "Connect with Facebook" you will be prompted to merge
your profiles. If you are already logged into Site but not logged into
Facebook, when you click on "Connect with Facebook" you will be
prompted to enter your Facebook credentials or to "Sign up for
Facebook." By proceeding, you are allowing the Site to access your
the Site. Conversely, if you are not currently registered as a Site user and
you click on "Sign in Using Facebook," you will first be asked to
enter your Facebook credentials and then be given the option to register and
join Site. Once you register on the Site and Connect with Facebook, you will be
able to automatically post recent activity back to Facebook. You have the
option to disable Facebook Connect at any time by logging into "Account
Settings" and clicking on "Manage OpenID auto-signins." Further,
you can edit privacy settings for the reviews that appear on Facebook or
disconnect this service by visiting the Facebook Application Settings page.
How is your PII retained & secured?
employ procedural and technological measures that are reasonably designed to
help protect your PII from loss, unauthorized access, disclosure, alteration or
destruction. IMVU may use firewalls, password protection, secure socket layer,
database encryption, and other security measures to help prevent unauthorized
access to your PII.
security of your personal information is important to us. When you enter
sensitive information (such as credit card number) on our order forms, we
encrypt that information using secure socket layer technology (SSL).
Notice to European Users
information you enter on this Site or otherwise provide to IMVU may be
transferred outside of the European Union to the United States of America and
other jurisdictions which does not offer an equivalent level of protection to
that required in the European Union. In particular, you are advised that the
United States of America uses a sectoral model of privacy protection that relies
on a mix of legislation, governmental regulation, and self-regulation. Article
26 of the European Union's Data Protection Directive (Directive 95/46/EC, 1995
O.J. (L 281) 31) allows for transfer of personal data from the European Union
to a third country if the individual has unambiguously given his consent to the
transfer of personal information, regardless of the third country's level of
consent to the transfer of all such information to the United States of America
which may not offer an equivalent level of protection to that required in the
European Union and to the processing of that information by IMVU on its servers
provides you with the ability to review, correct and delete the PII that you
have provided to us in your account. If you wish to review or correct any
information you have provided to us, you may access your account and review,
correct, and/or delete your PII by logging into your account and selecting
IMVU and Children
recognizes the privacy interests of children and we encourage parents and
guardians to take an active role in their children's online activities and
interests. This Site is not intended for children under the age of 13. IMVU
does not target its services or this Site to children under 13. IMVU does not
knowingly collect PII from children under the age of 13.
clicking on the "Request Support" tab and selecting
"Privacy" as a Case Category or via mail at:
PO Box 390012
Mountain View, CA 94039.