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IMVU'S Latest Lie About Security

 
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ShebalbaAbsolute 18+ Age Verified

ShebalbaAbsolute <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 17 Jun 2007
Posts: 3451
Location: USA

PostPosted: Thu Feb 23, 2017 12:37 pm    Post subject: IMVU'S Latest Lie About Security Reply with quote

So I ended up having the following transaction with IMVU about their recent "security measures".


[message removed by moderator because of forum rules. We can only summarise such conversations and we may not name the staff person]



I would also like to point out that this person abruptly ended our conversation.

So, IMVU... is this how you intend to treat your customers from now on?

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TER 18+ Age Verified

TER <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 03 Oct 2011
Posts: 10
Location: USA

PostPosted: Thu Feb 23, 2017 1:10 pm    Post subject: Reply with quote

That sort of happened to me before. I kept going in circles with imvu and Paypal. imvu telling me the problem was with Paypal, Paypal tell me imvu was the problem. I ended up cancelling the order all together.

DROPPED THE BALL IMVU...LOST SALE.


lol
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Auntie VIP Club Member 18+ Age Verified
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Auntie <a href='/vip_club/'><img src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member' /></a><!-- VIP Club Member Icon --> <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 27 Mar 2008
Posts: 37473
Location: United Kingdom

PostPosted: Thu Feb 23, 2017 2:03 pm    Post subject: Reply with quote

Mod hat off

This isn't new. They've been doing it for years. It's one more reason why I stopped buying anything from this company. I got fed up having to verify my identity EVERY time, despite the fact that they have my name, my phone number, AND my address.


Mod hat on
We're not allowed to name staffers and quote the conversations so I
have removed the pasted livechat. A paraphrased version without names would be allowed if you wish to add that.

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