The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

Prepaid Credit Cards Cause 8+ Hour Long Waits

 
Post new topic   Reply to topic    IMVU Forum Index -> Suggestions and Feedback
View previous topic :: View next topic  
Author Message
Streaker4u2c 18+ Age Verified

Streaker4u2c <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 02 Jan 2009
Posts: 2
Location: Spain

PostPosted: Mon Feb 20, 2017 11:46 am    Post subject: Prepaid Credit Cards Cause 8+ Hour Long Waits Reply with quote

If VIP Online Chat is offline, and I make a purchase, I must wait until it is online to provide information to process orders.

I use prepaid credit cards, single-use cards, that I have to provide a photo of my ID of everytime to prove ownership of a card that has no name/address.
I think is is absurd and I wish there was a function where imvu can flag my account for being known to use prepaid credit cards so I wouldn't have to wait.
Thank you.

Today I placed an order and VIP online chat was down for 10 hours. Longest wait of my life which ended at 1am just to get my credits processed.
_________________
Back to top
View user's profile Send private message  
WickedAngel

WickedAngel's page


Joined: 31 May 2009
Posts: 16884
Location: Australia

PostPosted: Mon Feb 20, 2017 1:10 pm    Post subject: Re: Prepaid Credit Cards Cause 8+ Hour Long Waits Reply with quote

Streaker4u2c wrote:
If VIP Online Chat is offline, and I make a purchase, I must wait until it is online to provide information to process orders.

I use prepaid credit cards, single-use cards, that I have to provide a photo of my ID of everytime to prove ownership of a card that has no name/address.
I think is is absurd and I wish there was a function where imvu can flag my account for being known to use prepaid credit cards so I wouldn't have to wait.
Thank you.

Today I placed an order and VIP online chat was down for 10 hours. Longest wait of my life which ended at 1am just to get my credits processed.



It's not just you this happens to. It happens to all of us. It's iMVU's system checking for fraud. Even those with a saved payment method have to wait at times for their purchases to be cleared.
_________________
Back to top
View user's profile Send private message  
Display posts from previous:   
Don't want to see these ads? Join the VIP Program!

Hide ads? Get VIP!
Post new topic   Reply to topic    IMVU Forum Index -> Suggestions and Feedback All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 FAQFAQ   UsergroupsUsergroups   RegisterRegister  ProfileProfile   Log in for private messagesLog in for private messages 

Search the forums:


Powered by phpBB