The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

New Payment Method Added
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PostPosted: Wed Oct 05, 2016 2:51 pm    Post subject: New Payment Method Added Reply with quote

Starting immediately, customers from a few more countries will start seeing a different page when they go to http://www.imvu.com/store. We are working with Paymentwall to display payment options that are much more relevant to customers in these countries. Whereas we might have only been able to provide a couple of major payment options in the past, Paymentwall has the ability to give options that are country-specific. The new countries added to the list that will see the new dollar store experience are:

Japan, Jamaica, Bahamas, Dominican Republic, China, Virgin Islands, Angola, Zimbabwe, Venezuela, Algeria and Nigeria

This comes in addition to the 10 countries who have already been seeing the new dollar store since August:

Bahrain, Ecuador, Indonesia, Jordan, Malaysia, Philippines, Russia, Thailand, Ukraine, and Vietnam

We will likely add more countries to this new and improved experience in the future, so stay tuned!
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PostPosted: Wed Oct 05, 2016 3:14 pm    Post subject: Reply with quote

What about the people from those counties who prefer to use Paypal? From what I've seen Paypal isn't an option with Payment Wall, nor are all store items purchasable via Payment Wall.

Has this been changed/corrected?
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PostPosted: Thu Oct 06, 2016 11:09 am    Post subject: Reply with quote

FatalRose wrote:
What about the people from those counties who prefer to use Paypal? From what I've seen Paypal isn't an option with Payment Wall, nor are all store items purchasable via Payment Wall.

Has this been changed/corrected?


Hi, FatalRose. Yes, this should be corrected now. Please let us know if you see otherwise.
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PostPosted: Thu Oct 06, 2016 11:24 am    Post subject: Reply with quote

Jeff wrote:
FatalRose wrote:
What about the people from those counties who prefer to use Paypal? From what I've seen Paypal isn't an option with Payment Wall, nor are all store items purchasable via Payment Wall.

Has this been changed/corrected?


Hi, FatalRose. Yes, this should be corrected now. Please let us know if you see otherwise.


I don't have payment wall, I was going off the complaints people left in the issues/bug forum.
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PostPosted: Thu Oct 06, 2016 2:25 pm    Post subject: RE: Change in payment Method Reply with quote

I am having problems with this as it keeps saying it cannot process my payment, and I usually bought credits many times before the changes without any problems.
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PostPosted: Sun Oct 09, 2016 7:42 am    Post subject: Reply with quote

How secure is this and what safety nets are in place from our payment info from being hacked or stolen?
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PostPosted: Sun Oct 09, 2016 11:49 am    Post subject: Reply with quote

I got excited when I saw the title of this thread. I thought you'd finally come up with a better way of paying creators, for example bank transfers instead of using damned PayPal.

I should have known better. Rolling Eyes
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PostPosted: Sat Oct 22, 2016 7:32 pm    Post subject: Reply with quote

ZaraKaine wrote:
I got excited when I saw the title of this thread. I thought you'd finally come up with a better way of paying creators, for example bank transfers instead of using damned PayPal.

I should have known better. Rolling Eyes


Lol. I don't think we're going to be seeing that anytime soon.
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PostPosted: Sun Oct 23, 2016 1:25 am    Post subject: Reply with quote

PayPal option has returned to Paymentwall. Really? Because when I log in to try and pay...

"We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment."

Still can't use PayPal on IMVU. I detest this change so much.
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PostPosted: Sun Oct 23, 2016 11:28 pm    Post subject: Reply with quote

Why is it that if you pay with a gift card you dont get the same specials as you would when you pay with a credit card or paypal? It would be nice to pay for VIP with it too... you allow it with pre paid IMVU cards
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PostPosted: Mon Nov 07, 2016 6:01 am    Post subject: Reply with quote

Paypal isn't even a option anymore when I go to try and buy credits. Not paying with a card, bring back paypal, ASAP.
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PostPosted: Thu Nov 10, 2016 11:49 am    Post subject: Reply with quote

That's weird coz I had stop my paypal and I was able to use it.Yeah..i been using it now for at least a month.I usually buy IMVU card but Paypal was working so..I don't know why it does not work to others..I hope IMVU find out the answer for all your questions. Smile
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PostPosted: Sat Nov 19, 2016 4:09 am    Post subject: Reply with quote

Can someone please explain why I have lost my VIP membership because IMVU keeps rejecting my payment form???? Money is not the problem since I've checked my balance. I used THREE different cards to no avail. The same thing happens when I attempt to purchase credits also. I do not want a paypal account. I've NEVER had an issue with my VIP being automatically billed since 2007!!! This is VERY frustrating. HELP!!!!
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PostPosted: Thu Nov 24, 2016 12:15 am    Post subject: Reply with quote

good
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PostPosted: Thu Nov 24, 2016 8:39 am    Post subject: Reply with quote

Why is that "good" when it takes creds to purchase items from your catty?????? ........ which I will no longer do.
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