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Update about creator payouts for Turkey and Egypt Creators
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Polystyrene VIP Club Member

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PostPosted: Tue Aug 30, 2016 3:55 pm    Post subject: Reply with quote

Julien wrote:
Polystyrene wrote:
Julien wrote:
I'm sorry but I'm confused about the subject.
Is the problem that we can't use PayPal to earn money to cash because we created our accounts in Turkey?

Someone can just reply me with "yes" or "no".

And if it's "yes"; where should I send mail to unblocked my account?

Thanks.

Yes. If you are in Turkey, or were in Turkey but have moved and haven't updated your details, you won't be able to earn cash.

If you have moved and need to update your details, send in a ticket via the payments page.
https://tr.secure.imvu.com/verify_creator/

Then unfortunately you won't be able to earn money Sad

Thanks for reply and information. I'm still in Turkey and I'll stay here for a while probably.

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lD0N 18+ Age Verified

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Joined: 10 Feb 2007
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Location: Egypt

PostPosted: Mon Sep 05, 2016 4:48 am    Post subject: Reply with quote

Jeff wrote:
Thanks for everyone's feedback on this change. We still have no acceptable solution for our Creators based in Turkey. Based on some of your posts regarding Egypt, we reached out to our account manager at PayPal and they gave us some more details on how we can circumvent the restrictions in place on mass payments in that country. We are going to continue allowing Egypt-based Creators to participate in the Earn Money program as a result.

I have updated the initial thread to remove the references to Egypt. The restrictions and wind-down process are still in place for Creators based in Turkey.


So this is good news for Egy creators, Thanks Jeff
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Milara 18+ Age Verified

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PostPosted: Mon Sep 05, 2016 2:26 pm    Post subject: Reply with quote

So when are the Turkish creators will recieve their checks? after 1 year?
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DJWhitelinez VIP Club Member

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PostPosted: Mon Sep 05, 2016 3:52 pm    Post subject: Reply with quote

1 year?? OMG Rolling Eyes
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Polystyrene VIP Club Member

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PostPosted: Mon Sep 05, 2016 4:16 pm    Post subject: Reply with quote

Milara wrote:
So when are the Turkish creators will recieve their checks? after 1 year?

"Affected Creators in this category must provide us with their mailing address via a creator payout ticket by October 1st, 2016. If we do not receive that information, we will issue Credits to such accounts at the rate of 1,000 Credits per $0.40 of the accumulated balance after October 1st."

This makes me think it'll be some time in October. But you never know with IMVU :/
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Milara 18+ Age Verified

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Joined: 01 Nov 2010
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Location: Turkey

PostPosted: Mon Sep 12, 2016 4:38 am    Post subject: Reply with quote

I sent a ticket for my address change information at 2016-08-23. and my ticket still has 'new' on it... It was 20 days ago. So i assume imvu works that hard to not have time to see a ticket for 20 days........... Seriously can we get any information about you sending those checks to us exactly 'when?' .. By the way, paypal coming back to Turkey in 2017. It was all over the news here. Hopefully imvu will remove our block by that time.
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DarkAngel5 VIP Club Member
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PostPosted: Mon Sep 12, 2016 6:28 am    Post subject: Reply with quote

Hi, did you use the payment center or the help center? You have to use the payment center: http://www.imvu.com/creator/payments/ to file a request or information change. Thanks
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Notorious VIP Club Member 18+ Age Verified

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PostPosted: Mon Sep 12, 2016 7:23 am    Post subject: Reply with quote

Help Tickets work...dontcha know it? Rolling Eyes

DA5 thanks for supplying the answer for her...
This place is VERY confusing now for everyone.

Help Tickets are "supposed" to work...right?
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Milara 18+ Age Verified

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PostPosted: Mon Sep 12, 2016 7:47 am    Post subject: Reply with quote

I sent you a message DA5 and i assume i've sent the ticket to the right place. And when will imvu comfirm us about the checks?
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DarkAngel5 VIP Club Member
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PostPosted: Mon Sep 12, 2016 8:07 am    Post subject: Reply with quote

I will poke staff on your info update. You posted you have been waiting two weeks correct?
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Milara 18+ Age Verified

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PostPosted: Mon Sep 12, 2016 9:49 am    Post subject: Reply with quote

actually 20 days so almost 3 weeks now >.<
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Qeas

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PostPosted: Mon Sep 12, 2016 10:20 am    Post subject: Reply with quote

Hey darkangel5 i sended new ticket for home adress changing.
how long does it take? (Check)
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Shiwsu VIP Club Member 18+ Age Verified

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PostPosted: Mon Sep 12, 2016 3:14 pm    Post subject: Reply with quote

The same problem.I have sent a ticket for my address information at 2016-08-29 And my ticket still has ''NEW'' on it. Still waiting 15 days for answer.
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Qeas

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PostPosted: Mon Sep 12, 2016 3:21 pm    Post subject: Reply with quote

Shiwsu wrote:
The same problem.I have sent a ticket for my address information at 2016-08-29 And my ticket still has ''NEW'' on it. Still waiting 15 days for answer.



same... Your not alone... i sended today new ticket again.. Still waiting...
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DarkAngel5 VIP Club Member
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PostPosted: Mon Sep 12, 2016 4:07 pm    Post subject: Reply with quote

I will poke staff for both of your issues.
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