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Information about receiving IMVU Emails
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Varsha 18+ Age Verified

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PostPosted: Thu Nov 19, 2015 7:31 am    Post subject: Information about receiving IMVU Emails Reply with quote

Emails are the best way to stay connected to IMVU - when you are not logged in and away from your friends and family here. We tell you when your friend has sent you a message, when your product has sold or received a review, when a photo you shared has been commented on, when there is a sale in our Credit Store, and more.

Recently we have updated the email preferences page to give you better control over exactly what emails you receive.

Note: These preferences control your emails and NOT the IMVU Inbox messages you may be receiving.

Please visit the updated Email Preferences page at your earliest convenience to do the following:

1) Make sure your email address is verified.

Going forward we will only send you emails (except for the required ones), IF you have verified your email address. Even if you are currently receiving some emails (friend request notifications for example) without having a verified email address for your account, you will not going forward. This change will go into effect by next week.

Please note that we are no longer giving a reward of promotional Credits for verifying an email.

2) Choose the emails you want to receive.

Choose none, few or all of the emails listed under subscriptions. Hover over each option to know what emails you will be sent if you select that option.

Select "all" and then uncheck the emails you do NOT wish to receive.

Some of the options may already be checked based on your previous email preferences settings.

You can only set these preferences if you have a verified email address.

The options are as follows:

Birthday and Anniversaries - Greetings that IMVU sends to you to mark special occasions like your birthday and IMVU anniversaries.

Friend requests - Letting you know when you have received a friend request from an IMVU user.

Updates about your friends - Information about important events in your friends's lives such as their marriage announcements.

Messages from IMVU users - Any message you receive from an IMVU user. The email typically contains the actual message content unless for security reasons we ask you to visit your IMVU inbox to read it.

Pulse post or Photo Stream comment notifications - When someone comments on your pulse or photo posts (feed on IMVU Next).

Flag notification -Confirmation when you flag or report any user or content for IMVU to review.

Sales and special offer notifications - For IMVU's sales and promotions. This includes messages sent from IMVU Offers and IMVU Inc.

IMVU Updates - Emails announcing new features or changes to your IMVU experience.

IMVU Tips and Hints - Emails notifying you of how to enhance your IMVU experience.

Creator product sales reports - This is applicable to Creators. When their product is sold or derived from.

Creator product review reports - This is applicable to Creators. When their products have received a customer review.


Following options can not be unsubsribed from and are considered emails we are required to send.

Creator warning notices - Related to the DMCA process.

Security notifications - Related to action taken by IMVU on your accounts including notices when an account is suspended or banned. Also includes emails sent to senders and recipients of Credit transfers.

Purchase notifications - Related to any purchases made in IMVU's Credit store.


We hope this helps you manage your email inbox better and have better control over how you stay connected with the IMVU community.

NOTE: All active IMVU users will receive a IMVU Inbox message to this effect by early next week.


Last edited by Varsha 18+ Age Verified on Tue Feb 09, 2016 1:14 am; edited 3 times in total
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Varsha 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 12:00 pm    Post subject: Reply with quote

RESERVED FOR FAQs and UPDATES
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Celyng 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 3:21 pm    Post subject: Reply with quote

Which category does credit gifting fall under or is that being handled differently now? (Using this page: http://www.imvu.com/catalog/web_give_av.php )

( ie. You have just received a gift of credits from <user> of #; or You have just given <user> # credits)

This has always been an email only option but is not a direct credit shop purchase.
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Tymon 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 3:51 pm    Post subject: Reply with quote

So you're letting us opt out of getting the ridiculous spam email that's sent when offers sends us a message? Nice!
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Varsha 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 6:18 pm    Post subject: Reply with quote

Celyng wrote:
Which category does credit gifting fall under or is that being handled differently now? (Using this page: http://www.imvu.com/catalog/web_give_av.php )

( ie. You have just received a gift of credits from <user> of #; or You have just given <user> # credits)

This has always been an email only option but is not a direct credit shop purchase.


That option comes under security and both sender and recipient of a Credit gift will receive an email. It can not be unsubscribed from.
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Varsha 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 6:18 pm    Post subject: Reply with quote

Tymon wrote:
So you're letting us opt out of getting the ridiculous spam email that's sent when offers sends us a message? Nice!


Yes you can choose to not receive an email for IMVU Offers messages.
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Celyng 18+ Age Verified

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PostPosted: Fri Nov 20, 2015 7:41 pm    Post subject: Reply with quote

Varsha wrote:
Celyng wrote:
Which category does credit gifting fall under or is that being handled differently now? (Using this page: http://www.imvu.com/catalog/web_give_av.php )

( ie. You have just received a gift of credits from <user> of #; or You have just given <user> # credits)

This has always been an email only option but is not a direct credit shop purchase.


That option comes under security and both sender and recipient of a Credit gift will receive an email. It can not be unsubscribed from.


Thanks for the clarification.
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DJraverPhoenix VIP Club Member 18+ Age Verified

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PostPosted: Sat Nov 21, 2015 6:45 am    Post subject: Re: Information about receiving IMVU Emails Reply with quote

thats handy cos i only like to get reports on my sales. thanx
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TerraFlareKSFL 18+ Age Verified

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Joined: 24 Jan 2009
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PostPosted: Sat Nov 21, 2015 12:42 pm    Post subject: Reply with quote

Varsha wrote:
Tymon wrote:
So you're letting us opt out of getting the ridiculous spam email that's sent when offers sends us a message? Nice!


Yes you can choose to not receive an email for IMVU Offers messages.

Bold by me.
.THANK.GOD.
I can now truly avoid emails from IMVU offers "sales/marriage packages" and the Updates about my friends getting married to different spouses every week lol

Now if only IMVU would give us back the client's Inbox, then this year will end smoothly.
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Thit VIP Club Member

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PostPosted: Sat Nov 21, 2015 1:19 pm    Post subject: Reply with quote

Varsha wrote:
Tymon wrote:
So you're letting us opt out of getting the ridiculous spam email that's sent when offers sends us a message? Nice!


Yes you can choose to not receive an email for IMVU Offers messages.


This is awesome, thank you Very Happy
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BudDevil 18+ Age Verified

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PostPosted: Sat Nov 21, 2015 7:05 pm    Post subject: Reply with quote

Great Change ... Thank you for the update .
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DareiosVarro VIP Club Member

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PostPosted: Sun Nov 22, 2015 6:13 am    Post subject: Reply with quote

Great change - thank you!
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ChocolateCookie 18+ Age Verified

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PostPosted: Sun Nov 22, 2015 8:26 am    Post subject: Reply with quote

What's the point, the email system is broken anyways, I've never been able to receive the emails I wanted,
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SirenaRoga 18+ Age Verified

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PostPosted: Sun Nov 22, 2015 9:15 am    Post subject: Reply with quote

Varsha wrote:
Tymon wrote:
So you're letting us opt out of getting the ridiculous spam email that's sent when offers sends us a message? Nice!


Yes you can choose to not receive an email for IMVU Offers messages.


How about giving us an opt-out for our IMVU inboxes too?
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DareiosVarro VIP Club Member

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PostPosted: Sun Nov 22, 2015 10:41 am    Post subject: Re: Information about receiving IMVU Emails Reply with quote

Since this was launched, I am not receiving any email notifications for friend requests.

Varsha said:
1) Make sure your email address is verified.
DONE

Varsha said:
2) Choose the emails you want to receive.
DONE

Varsha said: Friend requests - Letting you know when you have received a friend request from an IMVU user.
No email notifications are coming through!!

Please fix it.
Thank you.
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