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Windows 10 Issues or Bug Reporting
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yoursweetangelll

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Joined: 25 May 2008
Posts: 12
Location: USA

PostPosted: Mon Jan 09, 2017 6:58 pm    Post subject: Here we go again!!! Reply with quote

Before IMVU would let me log in tonight I had to Update and now I have the same problems I had when I updated before.. ( I was told to roll back to old version IMVU was working on the fix for the problems I was having along with many many many others) Well now I have them same problems Chat screen is like looking through a mail slot in a door ( SO small) and my chat where I type is Hugh they are like switched around.. HELP!!!! White all around Peoples avi card when u try to look at them... All the windows are not right WHy is it taking to long to fyx Worked well before Why did u have to mess with it Give us the old verson back until you get it fixed!!! TY
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llDAVYll

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Joined: 08 May 2009
Posts: 307
Location: USA - CA

PostPosted: Tue Jan 10, 2017 12:51 am    Post subject: Re: Here we go again!!! Reply with quote

yoursweetangelll wrote:
Before IMVU would let me log in tonight I had to Update and now I have the same problems I had when I updated before.. ( I was told to roll back to old version IMVU was working on the fix for the problems I was having along with many many many others) Well now I have them same problems Chat screen is like looking through a mail slot in a door ( SO small) and my chat where I type is Hugh they are like switched around.. HELP!!!! White all around Peoples avi card when u try to look at them... All the windows are not right WHy is it taking to long to fyx Worked well before Why did u have to mess with it Give us the old verson back until you get it fixed!!! TY


Exact same issues. I had to revert back multiple versions to not have all the windows and tabs have extra fields. I had to go all the way back to version 5.27, and now IMVU says it's not supported, forcing me to update or not be able to use IMVU at all. Now I'm stuck with these bugs I was trying to dodge from the beginning.
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yoursweetangelll

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Joined: 25 May 2008
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PostPosted: Tue Jan 10, 2017 5:53 am    Post subject: Here we go again!! Reply with quote

Exact same issues I am having Davy and they are saying it has to do with Windows 10 And I had rolled back to the same version as you did 5.27, and it worked fine And that was months ago and they still do not have the new version fixed yet but force us to update anyway..Give us our old version back till you find a fix!!
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confusedsunset VIP Club Member

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Joined: 15 Sep 2011
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PostPosted: Tue Jan 10, 2017 9:23 am    Post subject: New Update Reply with quote

I have tried all the ideas and resolutions suggested but still I am using IMVU in letter box mode...very frustrating and won't be using IMVU again until it is fixed, my older version that I was using is no longer supported forcing me to update Sad
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LittlePerse VIP Club Member

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PostPosted: Tue Jan 10, 2017 2:32 pm    Post subject: Letter box issue Reply with quote

I have the same issues as above. I had been using an older version because the update in November caused the same letter box issues as described above, Today I was forced to update and they have returned. It makes IMVU unusable. I have tried all the fixes mentioned involving resizing my resolution, none of them work. I have been using Windows 10 with older versions of IMVU with no issues for 8 months or so.
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yoursweetangelll

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Joined: 25 May 2008
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Location: USA

PostPosted: Tue Jan 10, 2017 3:30 pm    Post subject: I fixed mine!!! Reply with quote

Make sure you are not set on customize in your display . If you are remove the customized setting It says some apps will not work if it is set at customized Go to your control panel then click display then click display settings under the big 1 with blue circle it will say if it is set at custom remove it and restart
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LittlePerse VIP Club Member

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PostPosted: Tue Jan 10, 2017 3:43 pm    Post subject: Reply with quote

I've tried all kinds of setting in the display settings page, nothing seems to make any difference.
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LittlePerse VIP Club Member

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PostPosted: Tue Jan 10, 2017 3:55 pm    Post subject: Mine Fixed Too Reply with quote

I followed Angel's lead (thank you) and mine seems ok now too. I had my display set on 150% because the text on my screen was tiny. I changed it down to the recommended setting of 125%, clicked the orientation from landscape to portrait and back again to enable the apply button to light, clicked apply and then restarted. All the times I had tried changing the display I had not restarted. Now it seems to work......before all of this I uninstalled IMVU and did a fresh install......I also updated my video card driver.

Thanks again Angel
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yoursweetangelll

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PostPosted: Tue Jan 10, 2017 4:25 pm    Post subject: :) Reply with quote

your very welcome I am glad it worked for you too mine was set at 150% too
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llDAVYll

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Joined: 08 May 2009
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Location: USA - CA

PostPosted: Wed Jan 11, 2017 9:12 am    Post subject: Reply with quote

Setting mine to 100% doesn't do anything other than scale everything smaller, and still keeping the extra white and grey spaces. Sad
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yoursweetangelll

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PostPosted: Wed Jan 11, 2017 9:55 am    Post subject: Reply with quote

llDAVYll wrote:
Setting mine to 100% doesn't do anything other than scale everything smaller, and still keeping the extra white and grey spaces. Sad


Did u set it and reboot after davy? also uninstall imvu and restall it
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Celestryal VIP Club Member 18+ Age Verified

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PostPosted: Sat Jan 14, 2017 7:25 am    Post subject: Reply with quote

Back in early December I did the update and my screen changed to a 5 inch chat window and a 2 inch picture of room I was in. I contacted help desk and they provided link back to version 527. Flash forward to yesterday. I did the "forced" update. Same issue. 5 inch chat window and 2 inch picture. Again I contact helpdesk. I am told sorry and thank you for your patience and understanding. Sorry, but all my patience and understanding has been used up. There has been at very least 3 updates in the six weeks since I did the last update and they have not managed to repair it. I have little faith they are listening. If anyone has this issue or knows how to fix please let me know. Thank you so much.
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LordDevlinDarkWolf VIP Club Member 18+ Age Verified

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PostPosted: Sat Jan 14, 2017 9:19 am    Post subject: Reply with quote

I just checked in with the help center thru the live chat. my issue with teh songs for the room mixes is still ongoing. ive updated to 530.0 and it still cuts out on me all other music and sounds work just fine. ive been told oyur working on it, yet its still not fixed.. i dont know whats up but this needs fixed i get anywhere from half or less of the song befoer it cuts out then the next song comes on and it happens again. and i am NOT talking the 20 second triggers. im talking the actual music for the mixes in the chat rooms that takes 2 ppl or more to play them
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llDAVYll

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Joined: 08 May 2009
Posts: 307
Location: USA - CA

PostPosted: Tue Jan 17, 2017 11:12 am    Post subject: Reply with quote

yoursweetangelll wrote:
llDAVYll wrote:
Setting mine to 100% doesn't do anything other than scale everything smaller, and still keeping the extra white and grey spaces. Sad


Did u set it and reboot after davy? also uninstall imvu and restall it


Well, here's some good news and bad news.

The good news is, after toggling the settings to 125% or 100% IMVU looks better, and then you simply need to resize your desktop icons.

The bad news is, this affects other programs, such as some video games, making you have to reset everything to 150% followed by another restart every time I want to do something other than IMVU.

The fix is temporary like a band-aid, but it doesn't cure the issue.
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SirenGrimaldo 18+ Age Verified

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PostPosted: Tue Jan 17, 2017 9:11 pm    Post subject: Reply with quote

I have been trying to change my outfit tonight like 8 different times. and they all go back to what i picked lastnight. Even when i save it. I have never had this issue before. either it wont load, or when i enter rooms i instantly go back to what i was wearing yesterday. its really making me mad
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