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Discussion #12: Creators earning money directly from IMVU
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PostPosted: Sat May 30, 2015 2:02 am    Post subject: Discussion #12: Creators earning money directly from IMVU Reply with quote

Original thread posted by Varsha

Thread 2

Thread 3

Thread 4

Thread 5

Thread 6

Thread 7

Thread 8

Thread 9

Thread 10

Thread 11

Thread 12



IMVU's announcement regarding how Creators can now earn money for their product sales directly from IMVU.

The original announcement will stay locked so everyone has an easy way to access and consume that information.

IMVU staff will be actively monitoring the discussion here, however, may not respond to each and every post. We will however update the FAQs as and when needed based on this discussion.

Reminders: Please keep your posts on topic. As per our forum rules, baiting, attacking each other, etc is not okay.

Thank you.

Other Staff Responses in this Discussion:

Link - Page 2 - Clarification on Creator notifications, profit rate, and credit purchase rates
Link - Page 3 - Creators won't have to worry about when credits can be purchased under the new structure
Link - Page 3 - Clarification on decisionmaking process, and involvement with resellers during the transition period.
Link - Page 8 - Clarification on taxing for international creators
Link - Page 9 - Multiple clarifications including Announcements, Credits and Money, International Creators and All Creators
Link - Page 10 - For now you will have to verify each creator account individually, but IMVU is working on linking accounts together.
Link - Page 20 - You can earn money or credits, or both as a creator.
Link - Page 21 - IMVU has never been hacked, but has been subject to a DDOS attack that reduced service to customers, but that was external to IMVU.
Link - Page 35 - International creators only pay the 30% tax if they do not supply IMVU with their tax information. Although the creator agreement mentions a transaction fee for multiple payouts, IMVU has no plans to invoke it at this time.
Link - Page 35 - Creators have until April 14th to sell their credits to a reseller
Link - Page 35 - Reasoning behind selecting Paypal as payment processor.
Link - Page 35 - Creators will earn credits by default unless they select to earn money
Link - Page 39 - Reiteration about taxing and creator payout fees.
Link - Page 40 - Explaining why the source of credits is important to IMVU purchasing them, notification to all IMVU users going out thursday, and credits will still be used for submissions

Link - Thread 2, Page 2 - Where to find information about Jon Watte.
Link - Thread 2, Page 3 - More clarification about the signup process
Link - Thread 2, Page 4 - More clarification about taxing
Link - Thread 2, Page 4 - Credit gifting does not change, and transfer limits are still in place.
Link - Thread 2, Page 5 - Signatures are required on forms submitted to IMVU, but they may be electronic signatures.
Link - Thread 2, Page 6 - Anyone selling credits in an unauthorized manner is still subject to actions against their account, including disabling
Link - Thread 2 - Page 9 - More clarifications on taxing
Link - Thread 2 - Page 86 - Updates and clarifications
Link - Thread 2 - Page 86 - Clarifications on Earning Credits versus money, Orders placed with IMVU, Credits earned from other than sales, Every creator can earn money
Link - Thread 2 - Page 88 - Explaining we are on an accelerated pend schedule
Link - Thread 2 - Page 89 - How pended credits and income events are now displayed

Thread 3 - Page 11 - Reminders
Thread 3 - Page 20 - Derivation costs explained
Thread 3 - Page 29 - Updates/Clarifications
Thread 3 - Page 36 - Cash vs. Cash earnings in pend, How long is Verification taking?
Thread 3 - Page 38 - Option for part credits and part cash?, The switch between the two options is secure, Once you select cash, you must get payment in cash
Thread 3 - Page 43 - Database issue was not a hack against IMVU
Thread 3 - Page 48 - No truth to the rumor that people are being disabled over protests
Thread 3 - Page 48 - Yes you can send documents via snail mail
Therad 3 Page 73 - Link to post by Brett IMVU's CEO

Therad 4 Page 77 - Clarifications on derive fee being paid in credits
Thread 4 - Page 79 - Clarification on how IMVU will work with creators who fail verification
Thread 4 - Page 80 - Address for sending documents to IMVU via Snail mail
Thread 4 - Page 82 - Clarification on Account Verification and Filing tax forms for those outside of the US

Thread 5 - Page 15 - Creator account verification is down for maintenance
Thread 5 - Page 19 - While account verification is down, tickets will be invisible - But IMVU is still processing them.
Thread 5 - Page 31 - From the day you decide to earn money, you have 90 days to complete verification
Thread 5 - Page 33 - Changes in possible fee when withdrawing money more than once a month
Thread 5 - Page 45 - Clarification on the amount earned with small profit margins
Thread 5 - Page 52 - Reiteration of dates for selling and buying from resellers
Thread 5 - Page 53 - FAQ updated to explain how profits when earned in cash work

Thread 6 - Page 88 - Assorted updates

Thread 7 - Page 57 - Customer service and security answers
Thread 7 - Page 73 - Updated account verification process
Thread 7 - Page 73 - Assorted answers to questions
Thread 7 - Page 76 - If you snail-mail your documents, they will replace anything submitted online
Thread 7 - Page 79 - What the verification message looks like, and a link to how to see if you are verified
Thread 7 - Page 80 - You can use one paypal account for all your alts, but each alt must be verified separately
Thread 7 - Page 80 - Yes, the new verification system meets IMVU's highest standards, and staff members are using it
Thread 8 - Page 17 - All OLD system verifications have been processed one way or another, users will be notified when they submit to NEW system specifics as to why they might have been failed

Thread 8 - Page 9 - Official staff post on clarifications to the verification process
Thread 8 - Page 11 - Clarification on paypal, and that what paypal requires is between you and paypal
Thread 8 - Page 15 - Update on verification tickets removed from the system
Thread 8 - Page 17 - VIPs not prioritized when it comes to verification; verifications being handled in batches by staff, but still in order they were received;
Thread 8 - Page 18 - Setting cash or credit per item is planned in phase 2, but no timeline yet
Thread 8 - Page 37 - All tickets are in their system, there was a glitch not showing some, but that is being resolved. There is no time limit for verifying your account
Thread 8 - Page 39 - Only way to earn money is through the shop; Verification is a manual process handled with staff in corporate office; Invisible tickets issue is resolved;
Thread 8 - Page 44 - If you still do not see your verification status page, ensure that your interests do not contain special characters like hearts, etc.
Thread 8 - Page 44 - IMVU is having issues sending email to gmail and hotmail addresses, however this is on their end, not IMVU's.
Thread 8 - Page 47 - Updates on Verification process, expecting processing to take about a week
Thread 8 - Page 48 - Clarifications on time limits for cashing out, etc
Thread 8 - Page 49 - If international users submit the W8BEN form and are verified, IMVU does not withhold taxes
Thread 8 - Page 49 - International requests are not handled by any special team, it is the same team for all verifications
Thread 8 - Page 52 - The limit to how many times you may cash out per month is per individual IMVU account
Thread 8 - Page 53 - Clarifications on Tier Calculation and future plans
Thread 8 - Page 54 - Taxation clarifications
Thread 8 - Page 56 - Clarifications on DMCA Violations and Monies withheld from US creators
Thread 8 - Page 64 - Derive fees moving forward will be paid in cash
Thread 8 - Page 72 - IMVU expects payouts to take 2-3 days or sooner
Thread 8 - Page 73 - Updates and Clarifications, Verifications are taking up to a week to process currently
Thread 8 - Page 74 - Payout requests will only be delayed if information is wrong, i.e. Different paypal ID, or amounts requested that are less than you have available
Thread 8 - Page 78 - IMVU is getting information regarding tax withholding notifications
Thread 8 - Page 78 - IMVU will be filing an appropriate form with the IRS as well as sending it to users on an annual basis what amounts were earned and withheld
Thread 8 - Page 79 - Varsha is not a ROBOT
Thread 8 - Page 82 - General Updates
Thread 8 - staff reply about ZCDs
Thread 8 - Page 92 - How to update your information, and when creators were notified
Thread 8 - Page 92 - Earliest you can cash out is April 22nd
Thread 8 - Page 94 - Updates to Verification timing
Thread 8 - Page 94 - How to check your verification status
Thread 8 - Page 98 - Clarification on verification timings and priorization


Thread 9 - Page 5 - Reversals

Thread 9 - Page 6 - Clarification on dev tokens
Thread 9 - Page 13 - tax info
Thread 9 - Page 18 - Clarification about sales and derive emails
Thread 9 - Page 20 - Information about reports
Thread 9 - Page 21 - Your phone number is needed for verification when requesting a payout
Thread 9 - Page 21 - IMVU has adjusted reports so they are easier to understand
Thread 9 - Page 26 - If you don't have a phone number, IMVU will work with you to find a way to contact you
Thread 9 - Page 30 - Clarifications on how payout requests will work
Thread 9 - Page 34 - Clarifications on how pend works, payouts
Thread 9 - Page 35 - Clarifications on timing of payments, Maximum amounts, etc
Thread 9 - Page 39 - Verifications will no longer be done on the weekends, but M-F during normal business hours
Thread 9 - Page 39 - No changes to credit transfer limits except to resellers
Thread 9 - Page 45 – Derive fees now in cash old derive fees in credits
Thread 9 - Page 46 - clarification about 'missing' sales due to maximum row count in report
Thread 9 - Page 48 - changes to creator report style planned
Thread 9 - Page 53 - Creator reports all in one place
Thread 9 - Page 58 - Non-US Creator reminders
Thread 9 - Page 58 - IMVU is aware of report issues; payout issues updates
Thread 9 - Page 59 - Payouts are in order of submission
Thread 9 - Page 63 - The "product without info" and "odd/even dates not expanding" issues should be fixed. Still working other issues.
Thread 9 - Page 74 - Payout timelines
Thread 9 - Page 82 - Link to Extended reports so that you can start linking accounts
Thread 9 - Page 82 - Staff is aware of mass reversals, need more information
Thread 9 - 82 - accounts can be linked but procedures not in place yet to allow payouts from 2 accounts into 1 ,
thread 9- p83 - 30 day is a rolling period starting with first request.
Thread 9 - p84 - updates on payout fees, payout requests, and ticket modification
Thread 9 - p92 - updates on verification of payout requests, time taken, and tax information.

Thread 10 - p16 - clarification about MASA limits.
Thread 10 - p22 - Financial year runs from Jan 1st
Thread 10 - p22 - update on pended cash schedules
Thread 10 - p24 - Clarification on MASA and no cash involved until payment
thread 10 - p31- further MASA clarification
Thread 10 - p31- plans to automate system
Thread 10 - p32 - payout timings
Thread 10 – pg.33 Payouts 3 to 6 days
Thread 10 – pg.36 Linking alt accounts
Thread 10 – pg.37 IMVU does not discuss individual cases in the forums
Thread 10 – pg.48 30 day period for payouts
Thread 10 – pg.49 new creator clarification
Thread 10 – pg.51 Pend clarification
Thread 10 – pg.55 Users posting incorrect information to others
Thread 10 – pg.55 Payments processed 2-3 days a week
Thread 10 – pg.56 Delay when IMVU sends payouts to paypal due to paypal
Thread 10 – pg.60 Promo bundle clarification
Thread 10 – pg.62 Clarifications about the Masa, payouts for now are 3-6 days, royalty rate remains at 40
Thread 10 – pg.62 We can request payouts every few months
Thread 10 – pg.64 Very few creators affected by the masa
Thread 10 – pg.79 responding to suggestion to make it easier to switch between cash and credits
Thread 10 – pg.83 IMVU's MASA or $10,000 Cap are on the payouts and not earnings via product sales
Thread 10 – pg.85 User to user transactions are off topic. Users can sell files, art as they always have and are at a users own risk.
Thread 10 – pg.87 Reminder-legal advice and discussions are not allowed. PM Varsha if you need specifics on personal payouts
Thread 10 - pg. 92: Updates about timelines
Thread 10 - pg 92: Reminder about next steps

Thread 11 - p3 - post delivery sales reversal, Phase 2 clarification
Thread 11 – p4 – Reversals should be handled by a help ticket and have not changed
Thread 11 – p28 – Direct product sales and derive fees are included in Masa calculations
Thread 11 – p29 – Masa is based on the most recent 12 month period
Thread 11 – p44 – 5 dollar fee
Thread 11 – pg.51 – Update general payout info
Thread 11 – p52 – Account verification is prioritized based on how close the account is to reaching the 50 dollar minimum
Thread 11 – p54 – IMVU generally pays more than the Masa limit
Thread 11 – pg.66 – Masa payout clarification
Thread 11 – pg.72 – Masa Update

Thread 12 - pg 23 - Clarifications regarding time periods for MASA and payout fees
Thread 12 - pg 26 - Reminder that payout requests require a $50 minimum balance
Thread 12 - pg 26 - International Devs requested to provide further information for payout can contact IMVU directly; Those that are requested to provide more information are few, and usually requesting high-dollar payouts triggering a check to make sure the right person is receiving the money
Thread 12 - pg 37 - Blog post by Brett
Thread 12 - pg 42 - End of MASA limits for 90%+ Creators
Thread 12 - p43 = clarification about mass gifting
Thread 12 - pg 62 - Earn Cash and Credits for sales at the same time
Thread 12 - pg 70 – General updates
Thread 12 - pg 76 - July payout update




Tax Update-Varsha
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PostPosted: Sat May 30, 2015 4:59 am    Post subject: Reply with quote

GEE........ ALL this and still no clear answers......????? Something wrong with the picture

I follow the advice here:Thread 10 – pg.87 Reminder-legal advice and discussions are not allowed. PM Varsha if you need specifics on personal payouts

Wrote Varsha a pm several days ago and never got any word back
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PostPosted: Sat May 30, 2015 5:20 am    Post subject: Reply with quote

the fact that the first post is CRAZY long,and that this is thread 12! just shows how badly executed this entire thing is, we should NOT have THIS many questions that required forum responses, they should have provided the dam information in the first place!
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PostPosted: Sat May 30, 2015 5:40 am    Post subject: MASA limit Reply with quote

I would suggest putting the MASA limit next to our available balance so we will know when we will reach our withdraw limit.
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PostPosted: Sat May 30, 2015 6:19 am    Post subject: Reply with quote

so, a 12th thread has been started.

i still don't get why imvu could of done a better job at preparing for this (as others have mentioned). it shouldn't be this hard to prepare for something like this.

lots of people still need clear & better answeres to their question/questions. you can't just leave them in the dark like that and suddenly decide to answer their question/questions. its just not fair and its not right either. Rolling Eyes

also, i'm pretty sure it'd be so much better if imvu had only been better prepared for this. Idea
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PostPosted: Sat May 30, 2015 6:37 am    Post subject: Reply with quote

Has this been answered, is the MASA cap based per payout or per month?
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PostPosted: Sat May 30, 2015 6:53 am    Post subject: Reply with quote

EXOTICARAIN wrote:
Has this been answered, is the MASA cap based per payout or per month?


this is all i can find

Varsha wrote:
MallorysOracle wrote:
Skirt wrote:

This is a worrying thought - 99% of the time I pooled all my alts into one account and sold from that. For some accounts I have no record of selling to resellers.


Varsha,
Can you please clarify - did you mean to say MASA is based on previous reseller history and NOT the 12 month history of sales? Because it sounds like that's what you said - which is not at all what the Creator agreement says.


The MASA calculation is based on 12 month history of sales. The additional statement was based on our observations made after the payouts were made to these accounts. We are monitoring your feedback, actual payments and account histories in this initial phase of the project.


i guess that means nothing to your question

maybe here? http://fr.imvu.com/catalog/modules.php?op=modload&name=phpbb2&file=viewtopic.php&t=536047&postdays=0&postorder=asc&start=750

she says "Remember, the MASA numbers change as they are based on averages over a rolling 12 month period and no payout is held to the absolute limit on their account. So though you can now find that number, I encourage you to use it only as an approximation and not an absolute limit. As you sell more, and earn more, your MASA gets adjusted to higher as those higher sale months are factored into the calculation. "
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PostPosted: Sat May 30, 2015 6:55 am    Post subject: Reply with quote

When I asked CS for my Masa they gave me a number that I expected, actually....it was exactly the number I came up with! No surprise there since last year was a bad one for me with sales, so is kind of low and I can live with it. My sales are even worse now, but what happens if my sales pick up and get better? Is my masa gone be higher then or do I have to wait a year? I signed up to receive cash, if I wanted this as a hobby then I would have stuck with credits! I really like to know this imvu so I can prepare myself for the future of imvu. I do not want to be worried if my sales get better, I should be happy about it!
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PostPosted: Sat May 30, 2015 9:34 am    Post subject: Reply with quote

Someone came to me and flat out told me paying $20 for 20k was too much and they wouldn't be staying on IMVU anymore.

People got too used to resellers, I mean they have been around since almost the start of IMVU.... a lot of frequent reseller buyers are miffed to say the least....

also it's flat out ridiculous we are paid only $40 per 100k... the rates got that low because of resellers being competitive with each other. There is NO competition anymore so what's IMVU's excuse for paying us less than 50% of their profit they already earn.

Yeah IMVU we aren't stupid, we realize what you are doing. We realize you are undercutting us and calling it fair because that's what resellers rates were. Newsflash, we didn't start with those rates.

Stop being greedy and slapping us in the face for all our hard years of work to keep your site alive.
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PostPosted: Sat May 30, 2015 9:41 am    Post subject: Reply with quote

ColoredKitty wrote:
Someone came to me and flat out told me paying $20 for 20k was too much and they wouldn't be staying on IMVU anymore.

People got too used to resellers, I mean they have been around since almost the start of IMVU.... a lot of frequent reseller buyers are miffed to say the least....

also it's flat out ridiculous we are paid only $40 per 100k... the rates got that low because of resellers being competitive with each other. There is NO competition anymore so what's IMVU's excuse for paying us less than 50% of their profit they already earn.

Yeah IMVU we aren't stupid, we realize what you are doing. We realize you are undercutting us and calling it fair because that's what resellers rates were. Newsflash, we didn't start with those rates.

Stop being greedy and slapping us in the face for all our hard years of work to keep your site alive.


No kidding, as i said "Let IMVU find out the consequences then, so be it"
They just don't listen and for that I'm out of here.
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PostPosted: Sat May 30, 2015 10:31 am    Post subject: Reply with quote

To answer this from the last thread:

Quote:
Nikki I have no idea what type of math that is.

Crewpon 155k at $100
vs
Creators get paid 100k at $40 = 200k at $80 = 250k at $100

IMVU keeps 105k as profits = around $40.50 per sale?
How is this a good deal?

Anyways I'm just trying to say that everything on imvu has become too expensive which is going to hit Creators pretty hard.


155k for $100 on crewpon

100/155k = .0006145... so lets just round off to that .0006

.0006 per credit - .0004 per credit paid to creators

this leaves .0002 profit per credit for IMVU to work with for paying:

Electric, gas, water, employee salaries, and whatever else.

Again, whether we like it or not, this is a two way relationship, if we do not support IMVU by buying, they cannot earn a profit to pay us. It's that's simple.

Does it suck that prices are higher now than before? Yup, 100% suckage. BUT while we are all crying for lower prices and higher pay (which would be bad economics for IMVU as a business) we forget that IMVU, regardless of net worth or employee perks, has bills to pay as well and they just took on an added expense of paying us all.

Even if IMVU keeps $40 of every $55 in sales WE are not there only expense and we seen to be forgetting that. Unless someone has profit sharing in their contract, no employee or contractor gets an equal share of any companies profits because the employee or contractor does not have to pay that companies expenses.

I don't expect lower prices from IMVU because they are a business and have to turn profit to stay in business. I do plan to buy credits form them and if my payday had lined up right, I would have jumped on that crewpon deal. I am going to put money aside when I get paid, wait for a good sale, and then stock up. Will it cost me a bit more, yes but instead of dwelling on that, I am going to adjust my budget, buy what I can afford on sale, and support the company I am wanting to get paid from so they are still here to pay me in years to come.

Anyone who knows me knows I am no fan of these changes. MASA needs to be changed/eliminated and creators need better treatment, fairness, and transparency from IMVU. However, I am not going to dwell on credit prices anymore or this issue. I need to get back to creating (which I have not felt like doing lately). Each has to make the decision to do what is best for them. I am decided what is best for me is to buy on sale, create and promote my catty as normal, and ask for changes I feel are needed. I'll watch for updates from staff but I am done commenting for the most part.
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PostPosted: Sat May 30, 2015 10:46 am    Post subject: Reply with quote

InfamousAshTuesday wrote:
I'm not sure if it's true or not either. But I heard the $10 coupon went down to $5? Can't use coupons on sales. Make the coupon worth less. Hike up the prices right after getting rid of your competition's prices. There's just a certain price some will buy for and they aren't willing to pay more than that. The most I would pay is $50 for 100k. A better deal than that and I might buy double or so. I'm sure I'm not alone in that. So I hope the prices get a bit better after they get done trying to sell outrageous prices to the 'new' kids on the block. Then maybe imvu will realize if you have good pricing or sales in comparison to what things have been priced; they will sell more. You'd have to be insane to think the current sales are a good deal compared to previous pricing. It's so much more and it's just not making sense to me.


I generated a coupon and it's worth $10 off that has not changed. At $50 for 100k you are paying .0005 cents per credit. Take out .0004 per credit to pay creators and IMVU is left with .0001 cent per credit profit to stay in business. Prices lower that would entice you to buy twice as many credits would mean IMVU looses money on ever sale. IMVU does not care how many credits you buy, they care how much they are making from it (as any business does). Selling 50k to someone and making profit is better than selling 100k to someone and loosing money.

Re-sellers sold at lower rates because they had less overhead. If we want IMVU to be here to pay us, they need to make profits. That's pretty much business 101. I do wish they would allow using a coupon during a sale though. I know they use too and they still should. Would give people a little added incentive to buy without hurting IMVU's bottom line too much.

Edited to add: IMVU sold for less in the past and had better sales this is true. But then at that time they were not paying creators, the re-sellers were. Add expense + take in same amount of profit = loose money and go out of business.

Please do not take this as a personal attack, it's not. Just making a point. Everyone wants to get paid and get good deals at the expense of IMVU's bottom line yet everyone claims IMVU is ripping us off. If we ask for lower prices and higher pay which means IMVU looses money who is ripping whom off then? Yes, IMVU is a multi-million dollar company but even IMVU cannot stay in business if they do not make profits. Those millions will only cover costs so long before it runs dry if no additional profits are made

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Hitndeep 18+ Age Verified

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PostPosted: Sat May 30, 2015 10:46 am    Post subject: Reply with quote

Not sure this will provide the comfort being looked for but if it's any help let me say this. For those concerned about MASA you need not lose sleep or fear much longer Smile You see when people can't afford credits aside from enough to buy 1 or 2 things every few months sales for all creators will drastically decline and nobody will make enough to cash out at any level above their cap. In fact you won't even have to worry about cashing out for the most part. Hope this helps.
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PostPosted: Sat May 30, 2015 10:48 am    Post subject: Reply with quote

hitndeep wrote:
Not sure this will provide the comfort being looked for but if it's any help let me say this. For those concerned about MASA you need not lose sleep or fear much longer Smile You see when people can't afford credits aside from enough to buy 1 or 2 things every few months sales for all creators will drastically decline and nobody will make enough to cash out at any level above their cap. In fact you won't even have to worry about cashing out for the most part. Hope this helps.


I'm hoping this is sarcasm.
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PostPosted: Sat May 30, 2015 11:00 am    Post subject: Reply with quote

FatalPoison wrote:
hitndeep wrote:
Not sure this will provide the comfort being looked for but if it's any help let me say this. For those concerned about MASA you need not lose sleep or fear much longer Smile You see when people can't afford credits aside from enough to buy 1 or 2 things every few months sales for all creators will drastically decline and nobody will make enough to cash out at any level above their cap. In fact you won't even have to worry about cashing out for the most part. Hope this helps.


I'm hoping this is sarcasm.


Time will tell right?
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