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Getting matched freezes my IMVU window screen Staff Post

 
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Boondox 18+ Age Verified

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PostPosted: Thu Feb 26, 2015 1:27 pm    Post subject: Getting matched freezes my IMVU window screen Staff Post Reply with quote

I don't know if it's just me or if it's a bug affecting everyone but when ever I get matched with someone my IMVU window freezes and the only way to close out of IMVU is by using the task manager. Can someone please fix this bug Smile
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LestatDeLioncourt VIP Club Member 18+ Age Verified

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PostPosted: Fri Feb 27, 2015 6:46 am    Post subject: Reply with quote

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Have you tried walking a away for a few moments? Let it sit a while. If you can go into Get Matched settings and "relax" the settings so they are not so constrained.

I too, have noticed Get Matched will lag and hold the screen for a very long time with tight constraints for finding someone. You may also turn in a Help Ticket if you feel the need.
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Boondox 18+ Age Verified

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PostPosted: Fri Feb 27, 2015 9:11 am    Post subject: Reply with quote

Let's just say it froze. I went to the bathroom to take a dookie for 20 minutes cause I had diarrhea and it was still frozen lol so I had to use the task manager to shut off imvu lol

LestatDeLioncourt wrote:
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Have you tried walking a away for a few moments? Let it sit a while. If you can go into Get Matched settings and "relax" the settings so they are not so constrained.

I too, have noticed Get Matched will lag and hold the screen for a very long time with tight constraints for finding someone. You may also turn in a Help Ticket if you feel the need.

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rosco

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PostPosted: Fri Feb 27, 2015 9:52 am    Post subject: Reply with quote

Hi Boondox,
Sorry you are having this problem (and about the poops, too!). Would you please upload your logs the next time this happens?
From Settings in the upper right go to Advanced and click "Send Log files to IMVU".

It's ok if you crash and send them after logging in the next time - it sends the logs from the previous run (no pun intended) again.

Again, sorry for the trouble, but we'll get to the bottom of it!
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Boondox 18+ Age Verified

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PostPosted: Fri Feb 27, 2015 12:03 pm    Post subject: Reply with quote

Thank you. I will send IMVU the logs if it happens again.

rosco wrote:
Hi Boondox,
Sorry you are having this problem (and about the poops, too!). Would you please upload your logs the next time this happens?
From Settings in the upper right go to Advanced and click "Send Log files to IMVU".

It's ok if you crash and send them after logging in the next time - it sends the logs from the previous run (no pun intended) again.

Again, sorry for the trouble, but we'll get to the bottom of it!

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WTxDanteKun

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PostPosted: Sat Feb 28, 2015 10:18 am    Post subject: Reply with quote

Ohh all right?
Okay Locked my post but try to fixed this error

http://i.imgur.com/9xKLr8Y.png
If can Reply thanks a lot.
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xXxHerSexyBeastxXx 18+ Age Verified

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PostPosted: Mon Aug 10, 2015 1:51 am    Post subject: Reply with quote

he will try to get to the bottom of it! no pun intended Very Happy i have that problem as well, and no matter how much time i wait its still stuck, but sometimes, rarely though it unfreezes just when i open the task manager or wait about 2-5 minutes but thats actually really rarely, considering it freezes every time i get matched thats not much..
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LestatDeLioncourt VIP Club Member 18+ Age Verified

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PostPosted: Mon Aug 10, 2015 3:25 am    Post subject: Reply with quote

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Have you tried loosening the get matched constraints a little bit?
Maybe that will help.
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Unavailable 18+ Age Verified

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PostPosted: Sun Feb 19, 2017 9:48 pm    Post subject: Reply with quote

Still having this issue.
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