The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

IMVU's Help Center is going global...
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Varsha 18+ Age Verified

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PostPosted: Mon Nov 17, 2014 2:34 am    Post subject: IMVU's Help Center is going global... Reply with quote

IMVU's community members are from all over the world and we support them by having our service available (localized) in 13 different languages.

As of this week, we have embarked on a journey to make our Help Center available in multiple languages - starting with Spanish and Portuguese.

We have started with all the buttons, some key articles, and search functionality.



Soon, we will be making the Help Center available in French, German, Norwegian, Italian, and Dutch and before the end of the month also in Turkish, Bahasa Indonesia, Polish, Swedish, and Danish.

We are excited to ensure our entire community enjoys IMVU to the fullest and get help in their own language when they need it. This project is just starting and the future is bright and multi-lingual!


Last edited by Varsha 18+ Age Verified on Sun Nov 23, 2014 8:59 pm; edited 1 time in total
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PostPosted: Mon Nov 17, 2014 2:41 am    Post subject: Reply with quote

Yaaaay! What a GREAT move! Cant wait to see it in dutch.

Edit: isnt it better for some languages to direct the "user forums" button to the right language forum that we already have for spanish, german, dutch, french, italian and portuguese?
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XBlackRoseAngel23X 18+ Age Verified

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PostPosted: Mon Nov 17, 2014 7:40 am    Post subject: Reply with quote



    That's a great idea.. Very Happy
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    Antithesis 18+ Age Verified

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    PostPosted: Mon Nov 17, 2014 10:08 am    Post subject: Reply with quote

    Could we also get customer service reps who are properly trained to understand these languages?
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    Maxxions_10264325_retired

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    PostPosted: Mon Nov 17, 2014 10:36 am    Post subject: Reply with quote

    Awesome! I noticed the Dutch language today and it looks good so far.
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    Answer 18+ Age Verified

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    PostPosted: Mon Nov 17, 2014 11:40 am    Post subject: Reply with quote

    Dutch nice!
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    DJNikki VIP Club Member 18+ Age Verified

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    PostPosted: Mon Nov 17, 2014 1:38 pm    Post subject: Reply with quote

    Nice and long over due. Cool
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    AlexisTaz VIP Club Member

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    PostPosted: Mon Nov 17, 2014 1:52 pm    Post subject: Reply with quote

    that's great Smile
    the live chat should have a timezone convertor as some people cant work out what time its available.
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    Nye62 18+ Age Verified

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    PostPosted: Mon Nov 17, 2014 3:04 pm    Post subject: Reply with quote

    Great! Very useful and easier for many users. Thanks! Very Happy
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    SinfulBelle VIP Club Member 18+ Age Verified

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    PostPosted: Mon Nov 17, 2014 4:45 pm    Post subject: Reply with quote

    Visui wrote:
    Could we also get customer service reps who are properly trained to understand these languages?



    Also, get customer service reps who understand the TOS would be great too!
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    StratusZageSticky

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    PostPosted: Mon Nov 17, 2014 4:56 pm    Post subject: Reply with quote

    It's really late on arrival,but at least it's happening.
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    gaf210 VIP Club Member
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    PostPosted: Tue Nov 18, 2014 11:26 pm    Post subject: Reply with quote

    Thanks for supporting more languages!! this is awesome Very Happy
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    Serpantha 18+ Age Verified

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    PostPosted: Wed Nov 19, 2014 11:17 am    Post subject: Reply with quote

    Visui wrote:
    Could we also get customer service reps who are properly trained to understand these languages?


    And maybe get some who are properly trained to understand English as well Rolling Eyes
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    Antithesis 18+ Age Verified

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    PostPosted: Wed Nov 19, 2014 11:18 am    Post subject: Reply with quote

    Calypsio wrote:
    Visui wrote:
    Could we also get customer service reps who are properly trained to understand these languages?


    And maybe get some who are properly trained to understand English as well Rolling Eyes


    LOL
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    Apherblue 18+ Age Verified

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    PostPosted: Sat Nov 22, 2014 6:53 pm    Post subject: Reply with quote

    im very happy Help Center available in multiple languages

    but i want help center think about Thai language too Laughing
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