The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

Welcome to IMVU rooms for new users
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Varsha 18+ Age Verified

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PostPosted: Sun May 05, 2013 9:56 pm    Post subject: Reply with quote

Guest_JesterDJRockhard wrote:
-
This is LestatDeLioncourt. I created this ALT as a Test to see what the new users will experience. Excited for IMVU and the new innovative idea "showing new users around" with an umbrella of protection for them in a limited time-frame.

I cannot see these rooms. I never saw the 'banner' of invitation to let me get to these rooms. I expected it to "hit me in the face" when clicking on Chat Rooms Tab. I go to the Chat Rooms Tab and see only a gob of rooms. I never clicked "Don't show me this again" as it never saw the invitation to enter them Sad The only thing I saw is this... OF course all 'filters' are off and no search criteria is entered.



YEs, I logged off. I logged back on. Nothing, I cleaned cache' and logged back on... Still nothing. 487.0 right???? Sad

How do I get to them? I wanna see them. Are other new users missing out on this experience :/ Thank you.
Log files sent. 06-05-2013 12:28am CST


As with most features we launch, this is a 50-50 experiment. So you may not see them.
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QSaratayWolfnJustice

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Joined: 07 May 2012
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PostPosted: Mon May 06, 2013 1:37 am    Post subject: Reply with quote

Tymon wrote:
I personally feel 3 days might be too short. a week would seem like a more reasonable time period. Especially since IMVU is a global service, so you have time differences to account for. If someone makes an account during the middle of the week or something, usually late nights/early mornings are dead (US timezones) so there's not much activity at all. With not one but three welcome rooms a new user might feel overwhelmed.


I agree the time allow should be at least a week for them to get use to the vastness of IMVU Community, 3days is just not enough time.
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LestatDeLioncourt VIP Club Member 18+ Age Verified

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PostPosted: Mon May 06, 2013 4:10 am    Post subject: Reply with quote

Tymon wrote:
I personally feel 3 days might be too short. a week would seem like a more reasonable time period. <<<MORE>>>


I have to agree, but only if the "I don't want to see this anymore" option is prominent so people dont get upset with it being there.
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Emmanuelle

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PostPosted: Mon May 06, 2013 5:30 am    Post subject: Reply with quote

LestatDeLioncourt wrote:
Tymon wrote:
I personally feel 3 days might be too short. a week would seem like a more reasonable time period. <<<MORE>>>


I have to agree, but only if the "I don't want to see this anymore" option is prominent so people dont get upset with it being there.


I have always seen this as the real problem: people nearly demanding immediate satisfaction/rewards, but always complaining about being booted etc.

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Catasta VIP Club Member 18+ Age Verified

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PostPosted: Mon May 06, 2013 11:26 am    Post subject: Reply with quote

I have had the honor to be part of the rooms, and in all agreement I have to say 3 days are far too short, I would suggest that IMVU do room description on the rooms, so that the new users can know what that is aswell. The most issues majorly is cussing and sexual requests. I would personally recomend 1month to make sure that the new chatters are well educated with how IMVU works in relationship to GA and so more.
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EdwardNigmatic 18+ Age Verified

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PostPosted: Mon May 06, 2013 7:37 pm    Post subject: Reply with quote

Varsha wrote:
CelticFairy wrote:
OK, forgive me but I don't understand this line of thinking at all. How is this going to keep from being booted from public rooms? I mean, I realize that they won't be booted from the 3 rooms you have made available to them, but they will still get booted from the other rooms they go to.


Idea is to get them to explore and learn about IMVU before they venture into public rooms so they know about actions, reading room descriptions etc.

Basically, first chat they encounter should not end up in a boot.


Varsha,

How does this go about addressing the issues listed in the suggestion linked here - http://imvu.uservoice.com/forums/124703-customer-feedback/suggestions/3413347-stop-the-excessive-booting-allow-room-owners-more

The problem ISN'T that the room owners are booting, it's that the new users are unintentionally breaking rules/disregarding room descriptions. This is the consensus in the comments section of the suggestion as well as in the thread about the proposed changes here - http://www.imvu.com/catalog/modules.php?op=modload&name=phpbb2&file=viewtopic.php&t=455783

I also tried to start a similar movement with AWPJ rooms here http://www.imvu.com/catalog/modules.php?op=modload&name=phpbb2&file=viewtopic.php&t=445264 that actually IMHO does more to help the problem than these welcome rooms. Granted we have NO method of actually enforcing the tag but so far the good will has gone far. One of my rooms has become a welcome haven for new users because they will get a proper explanation/education on etiquette without fearing an instant boot.

That said I also hope VERY MUCH that these rooms are more welcoming than the "IMVU Welcome Room" which is not really welcoming at all and through personal experience has discriminated against Guest_ accounts.
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KatlandKat VIP Club Member

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PostPosted: Tue May 07, 2013 2:00 am    Post subject: Reply with quote

I also had one room set for AWPJ ...All welcome Please Join and basically the room is never used.

IMVU should have something to link the new rooms to the AWPJ rooms that are for most part not do not have mods in there but they could send a message to owner(me) if there was a problem.

All my rooms are GA and friendly to all have very few rules ...one is no guns as I truly believe they should be AP items.

In all my rooms and pretty much all my friends rooms are friendly to new people on imvu.

I ask all my regulars and mods to be sure to greet each new person that comes in the room .....and ask if they need some help or have any questions.

Maybe the imvu rooms can have the portal in there that is linked up to a number of AWPJ rooms

Just saying
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MarRakarth VIP Club Member 18+ Age Verified

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PostPosted: Tue May 07, 2013 6:55 pm    Post subject: Reply with quote

I'd gladly help out in the rooms. I have handle several rooms at one time, I know my way around the client, ToS, VGRP, Forum Rules and most of all I've got patience to handle many things.
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MissDibler 18+ Age Verified

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PostPosted: Thu May 09, 2013 11:46 am    Post subject: Reply with quote

This is an excellent idea to make people feel comfortable and not being nervous about coming into public rooms, though saying this the amount of times I have personally "helped" someone with running imvu for the first time... well.. I've lost count.

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QSaratayWolfnJustice

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PostPosted: Fri May 10, 2013 4:28 am    Post subject: Reply with quote

MerlinofCamelot wrote:
Cause I'm inquisitve by nature I set up a brand new account just to find what these rooms are about. OK the room was not too bad but I, and the other people, could have done without the Room Moderator promoting their Own Catalogue Every 5 Minutes. At times it seemed like they were more intent on using the room to get Pro Status than they were on explaining how things work on IMVU.



I shall hope no Greeter do that although I have heard of it as well, that is not the purpose or goal of these special design rooms and advertising of any kind is against the rules as is spamming, and the greeter risk getting flag so whoever is guilty of this better stop already.
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Varsha 18+ Age Verified

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PostPosted: Mon May 13, 2013 8:40 am    Post subject: Reply with quote

Removed off topic posts. This thread is for discussions related to the new feature launched recently - Welcome to IMVU rooms that are available for new accounts. They are being moderated by many volunteers.

Thank you.
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AlbaX VIP Club Member 18+ Age Verified

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PostPosted: Mon May 13, 2013 8:46 am    Post subject: Reply with quote

Varsha I noticed that the unlocking tutorial got removed and now new accounts gets 3,000 credits for logging in, why is that?
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EdwardNigmatic 18+ Age Verified

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PostPosted: Mon May 13, 2013 12:09 pm    Post subject: Reply with quote

Removed posts about negative treatment of Guests in welcome rooms and neglected to respond to posts in thread. Nice. Shows where priorities are.
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Varsha 18+ Age Verified

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PostPosted: Tue May 14, 2013 5:32 am    Post subject: Reply with quote

AlbaX wrote:
Varsha I noticed that the unlocking tutorial got removed and now new accounts gets 3,000 credits for logging in, why is that?


This is a test that is in progress.

Thank you.
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TemperamentalGoddess 18+ Age Verified

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PostPosted: Wed May 15, 2013 8:54 am    Post subject: Reply with quote

I wouldn't mind helping out with these rooms as I like showing new people around and helping them learn the ropes. But then again I'd probably never qualify since I'm not a major dev or even someone important.

Either way, if your looking for new helpers I don't mind.
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