Help Ticket for Name Change?

 
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Jinxx

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Joined: 07 Jan 2011
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Location: Ireland

PostPosted: Wed Jun 13, 2012 11:18 am    Post subject: Help Ticket for Name Change? Reply with quote

I know IMVU has thousands of Help Tickets submitted, but it seems that whenever there is a 'Name Change Request', they get right to it.

I also know IMVU has a record of not getting to their tickets right away, but i requested a Name Change and it's been 'New' for about 3 days, verses most of the people i know that waited only a few hours... How long does it usually take for them to read their 'Name Change' Tickets?

I'm not trying to be impatient, i just don't want somebody else to get the name i requested!

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PostPosted: Wed Jun 13, 2012 2:51 pm    Post subject: Reply with quote

help tickets can take 5 to 7 days. You just have to wait.
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Jams

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PostPosted: Thu Jun 14, 2012 12:57 pm    Post subject: Help Ticket? Reply with quote

How to fina help ticket?
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Jams

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PostPosted: Thu Jun 14, 2012 12:58 pm    Post subject: How to find a help ticket? Reply with quote

how to find a help ticket?
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Guest_Obendakis

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PostPosted: Sun Jun 17, 2012 10:16 pm    Post subject: Name Change Question Reply with quote

When a guest registers a name for the first time, does it have to be their current name just without "Guest_" attached to it or can it be a new name entirely?
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PostPosted: Sun Jun 17, 2012 10:26 pm    Post subject: Reply with quote

it will be the name that account has, just without guest. for changing the name you'll need a name change token. or another account.

@Striving4Greatness:
go to the top bar, next to account there's a help button. if you cklick on it you have the choice of FAQ or request support. if you click request support you can view your previous cases or file a new case.
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Cheye

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PostPosted: Wed Jun 20, 2012 6:50 am    Post subject: Reply with quote

NEVERMIND, found out xD
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PostPosted: Wed Jun 20, 2012 9:36 pm    Post subject: Reply with quote

Ive had 3 accounts done on General > Name Change and normally 4 days Smile
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Sow_disabled_75636002

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PostPosted: Mon Jul 09, 2012 7:39 pm    Post subject: Name change tickets Reply with quote

If you submit a name change ticket, does imvu change your name for free? OR?
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Blush_disabled_49606624

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PostPosted: Tue Jul 10, 2012 7:37 am    Post subject: Re: Name change tickets Reply with quote

iSayuriMai wrote:
If you submit a name change ticket, does imvu change your name for free? OR?


You need to own a Name Change Token to get a name change through a help ticket. They never give out names for free, trust me XD.

@OP; Depends. I didn't have to wait for that long, but that's because I'm a VIP, I think. For non vips I guess it takes a little longer.

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PostPosted: Fri Jul 13, 2012 5:43 pm    Post subject: Homepage can't be viewed Reply with quote

I'm trying to get the name "Liam" however, the guy's homepage can't be viewed by me. How do I figure out how long he's been inactive?
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PostPosted: Sat Jul 14, 2012 9:03 am    Post subject: Re: Homepage can't be viewed Reply with quote

Zequin wrote:
I'm trying to get the name "Liam" however, the guy's homepage can't be viewed by me. How do I figure out how long he's been inactive?


I went to Liams Homepage and it looks like he is still using it. Everything is private. All you can see is his/hers black homepage background and you can tell Liam was a guest cause he/she had the advertising box on there page.
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