i did not resive my vip credits
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LilMissSelfMade21

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Joined: 02 Jun 2010
Posts: 17
Location: Bahamas

PostPosted: Sun Feb 20, 2011 6:49 am    Post subject: i did not resive my vip credits Reply with quote

vip cUMM IMVU I REDAMIED A NEW PREPAIDCARD HOW EVER I DID NOT RESIVE MY CREDITS
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Loving

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Joined: 28 Nov 2009
Posts: 5593
Location: Malaysia

PostPosted: Sun Feb 20, 2011 8:08 am    Post subject: Reply with quote

Hello if you have not received your credits within 24 hours, please file a help ticket. You can do so by visiting the Help Centre. Click on "Request Support" and "Submit new Case". Select the "VIP Category" and then tell them that you have waited for 24 hours and have not received the credits.

Since this is more of an issue, thread moved to Issues and Bugs reporting. Also please be advised that typing all in CAPS is the internet equivalence to shouting and is less likely of getting a response.
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BloodNight70 18+ Age Verified

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PostPosted: Sun Mar 06, 2011 11:23 am    Post subject: missing credits Reply with quote

:evil: I HAVE NOT GOTTEN MY VIP CREDITS A OF YET !!!!IT"S BEEN NEARLY A MONTH !!!!!! PLEASE SEND ME THE CREDITS !!!!!!!
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PsychoticReborn_disabled_ 18+ Age Verified

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Joined: 27 Oct 2010
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PostPosted: Fri Apr 29, 2011 12:46 pm    Post subject: VIP credits Reply with quote

Hi IMVU. I am a VIP member and I did not get my 5,000 credits I get avery mouth on the 27th. So why do I not have them??
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CandyApple VIP Club Member
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PostPosted: Fri Apr 29, 2011 1:05 pm    Post subject: Re: VIP credits Reply with quote

Shadowford wrote:
Hi IMVU. I am a VIP member and I did not get my 5,000 credits I get avery mouth on the 27th. So why do I not have them??


No one here can answer that for you. You will need to file a billing help ticket by clicking on the word Help at the top of the screen then go to request support and file it under billing.
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Stand0ut

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Joined: 25 Nov 2009
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PostPosted: Sun May 08, 2011 9:46 am    Post subject: Reply with quote

[quote="Loving"][i]Hello if you have not received your credits within 24 hours, please file a help ticket. You can do so by visiting the [url=http://es.imvu.com/help/help_iframe.php]Help Centre[/url]. Click on "Request Support" and "Submit new Case". Select the "VIP Category" and then tell them that you have waited for 24 hours and have not received the credits.

Since this is more of an issue, thread moved to Issues and Bugs reporting. Also please be advised that typing all in CAPS is the internet equivalence to shouting and is less likely of getting a response.[/i][/quote]

Oh B.S!!! I filed a help ticket WELL over a week ago and I have gotten NO answeres!!! . I searched the forums and google, all I got was "file a help ticket." I emailed clare, I sent a message to imvu's youtube channel. NOTHING. Sounds to me like imvu is fraud. I WILL report them if I dont get a response. Its illigel, billing people and they get nothing in return. B.S! Im very p*ssed.
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Brittie14

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Joined: 28 Apr 2008
Posts: 1
Location: Canada

PostPosted: Wed Jul 27, 2011 12:03 pm    Post subject: Help.... Reply with quote

Hii, Umm, I'm rather annoyed, My subscription for vip, Wasn't due till the 28th, I didn't get my credits, and my subscription was canceled today on the 27th, Why is this ? I went ahead an re did my subscription, But, I'd like to know, What happened to my other 5 k..An why my subscription was canceled the day before..Annnnd I wasn't even informed that my vip was almost up..Sighs, Plz help.
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CandyApple VIP Club Member
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Joined: 26 Feb 2009
Posts: 14308
Location: USA

PostPosted: Wed Jul 27, 2011 12:13 pm    Post subject: Re: Help.... Reply with quote

Brittie14 wrote:
Hii, Umm, I'm rather annoyed, My subscription for vip, Wasn't due till the 28th, I didn't get my credits, and my subscription was canceled today on the 27th, Why is this ? I went ahead an re did my subscription, But, I'd like to know, What happened to my other 5 k..An why my subscription was canceled the day before..Annnnd I wasn't even informed that my vip was almost up..Sighs, Plz help.


No one here can answer your questions. You will have to file a help ticket and ask staff about it.

To file a help ticket click on the word help at the top of the page then go to request support.
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Guest_Sagi32

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Joined: 31 Mar 2011
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Location: Puerto Rico

PostPosted: Mon Sep 19, 2011 4:43 pm    Post subject: I was VIP Reply with quote

hello imvu i was VIP and did not got my credits....then after 2 months still havent got my credits and stopped being VIP
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ItsSafia

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Joined: 08 May 2010
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Location: Korea, Republic of

PostPosted: Sat Oct 01, 2011 5:52 am    Post subject: Reply with quote

Evil or Very Mad i have not got my credits im getting pissed send them to me soon!
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Kessae

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Joined: 19 Feb 2011
Posts: 25
Location: Antarctica

PostPosted: Sat Oct 01, 2011 7:16 am    Post subject: Reply with quote

Quote:
Oh B.S!!! I filed a help ticket WELL over a week ago and I have gotten NO answeres!!! . I searched the forums and google, all I got was "file a help ticket." I emailed clare, I sent a message to imvu's youtube channel. NOTHING. Sounds to me like imvu is fraud. I WILL report them if I dont get a response. Its illigel, billing people and they get nothing in return. B.S! Im very p*ssed


Lots of people submit help tickets. It will take a while to get to yours. It's good not to rant. :/
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Guest_MsBossLady98

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Joined: 09 Sep 2011
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PostPosted: Sun Nov 20, 2011 10:13 am    Post subject: Reply with quote

i havent got my 5,000 credits yet for being VIP can yhu plz send me my credits thnx
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CandyApple VIP Club Member
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Joined: 26 Feb 2009
Posts: 14308
Location: USA

PostPosted: Sun Nov 20, 2011 11:46 am    Post subject: Reply with quote

Loving wrote:
Hello if you have not received your credits within 24 hours, please file a help ticket. You can do so by visiting the Help Centre. Click on "Request Support" and "Submit new Case". Select the "VIP Category" and then tell them that you have waited for 24 hours and have not received the credits.


Staff do not handle personal account issues in the forums. That is what help tickets are for. You will need to file one.
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ImAnEpicDino

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Joined: 10 Oct 2011
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Location: USA

PostPosted: Sat Mar 31, 2012 8:58 am    Post subject: About my Credits, Reply with quote

Hello, I didn't re-sieve my IMVU credits I get every month and I was wondering why (I am VIP) Well Thats all there is to say Thanks for reading over this Smile
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Alyissapearl VIP Club Member

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Joined: 30 Jan 2011
Posts: 635
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PostPosted: Sat Mar 31, 2012 10:01 am    Post subject: Reply with quote

Not sure how many times it has to be repeated. Forums cannot help anyone with credits. you MUST submit a help ticket for someone to assist you.
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