The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

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Mommajack 18+ Age Verified

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PostPosted: Wed Aug 01, 2012 7:46 am    Post subject: Reply with quote

How to Flag a Chat in Walk Off:






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Mommajack 18+ Age Verified

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PostPosted: Fri Sep 21, 2012 6:12 pm    Post subject: Reply with quote

To Enlarge Dress Up Window (478.0 and above):




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Mommajack 18+ Age Verified

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PostPosted: Tue Dec 18, 2012 8:58 am    Post subject: Reply with quote

Cannot See Friends' PhotoStream

If you cannot see the images on your friends' Stream page, unfriend them for about 3 hours, clear your browser's cache, then friend them again.

Special thanks to Kadberrie for posting this.
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Mommajack 18+ Age Verified

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Joined: 20 Jan 2006
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Location: USA - TX

PostPosted: Fri Mar 29, 2013 1:08 pm    Post subject: Reply with quote

To Delete Multiple Photos from Your Albums:
On the Website:

- Go to your website albums by clicking the link here (to the right of your avatar image):EDITED NOTE: Website album no longer exists. See below for client instructions.
http://www.imvu.com/catalog/web_index.php

- Click 'Create Album' (big yellow button).

- Name album 'Trash' or whatever you wish.

- Click 'My Albums'.

- Open the album with the pics you wish to delete.

- Click the image you wish to delete (if you have multiple images, you can left click each one and select 'Open Link in New Tab' to do the next part more quickly).

- Click 'Move this photo'.

- Move to the trash album you just created, using the dropdown.

- After all your images are moved there, click to open the trash folder.

- Click 'delete this album'.





In the Client (slightly faster than on the website):

- Log into the client and click on the 'Photos' icon (not the Photo Stream icon).

- Click the yellow button on the left that says 'Create Album'.

- Name the album 'Trash' or something similar.

- Click on whichever album has the images in it you wish to delete.

- Click on 'Move photos' on the left hand side.

- Drag your pics into your 'Trash' album.

- When you are ready to dump the whole album, click on the 'Trash' album.

- Click on 'Delete this Album' on the left hand side.
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Mommajack 18+ Age Verified

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Joined: 20 Jan 2006
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Location: USA - TX

PostPosted: Thu Mar 27, 2014 7:06 am    Post subject: Reply with quote

I Did Something From the Earn IMVU Credits Page, and Didn't Get My Credits!

If you filled out a survey, watched a video, or did something else from the Earn IMVU Credits page and didn't get your credits, you can click on 'Support' on this page. It may be in the top right or bottom left corner (depends on your location and browser what exactly you see) You will get a popup with Offer Status at the top or taken to another page with information, a list of completed offers and a way to report a problem.


Most offers are typically confirmed within 30 minutes but may take up to 1 business day. If you still feel there is some problem with the status listed there, you can click on View Our FAQs in the upper right hand corner of the popup. If none of the answers there are helpful, you can then click on Customer Support in the top right hand corner of the next page.
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Mommajack 18+ Age Verified

Mommajack <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 20 Jan 2006
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Location: USA - TX

PostPosted: Wed Aug 27, 2014 7:40 am    Post subject: Reply with quote

How to File a Help Ticket

To file a help ticket click on 'Help' in the upper right hand corner of either the client of almost any IMVU webpage.

Then click on 'Get Support'.

Click 'Submit a Case'.

If you are a VIP, you can then chose 'VIP Club' in the Case Category dropdown. Otherwise, choose from the appropriate list included in the dropdown.
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~~ William Clayton ~~
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Mommajack 18+ Age Verified

Mommajack <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 20 Jan 2006
Posts: 30989
Location: USA - TX

PostPosted: Wed Aug 27, 2014 7:43 am    Post subject: Reply with quote

Help! My Credits Have Disappeared!

This could be due to your client version being disabled by staff for various reasons (note that I said client version, and not your account). If this was the cause, if you downgrade or upgrade your credits will appear again.

If you feel you have been hacked and the credits stolen, you will need to file a help ticket.
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~~ William Clayton ~~
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LestatDeLioncourt VIP Club Member 18+ Age Verified

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Joined: 15 Oct 2009
Posts: 11207
Location: USA

PostPosted: Sun Jan 04, 2015 6:25 pm    Post subject: Reply with quote

How to obtain Older Versions?

You may download any client version you wish. To find the lowest Client Version allowed for login, look in the Announcement Threads for the "Lowest Available Chat Version".

To download any version you want simply substitute the correct version in the following links. Change the NNN.N to the correct number; such as, 516.0



http://static-akm.imvu.com/imvufiles/installers/InstallIMVU_NNN.N.exe


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