not receiving my credits

 
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LovedWarrior

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Joined: 17 Jun 2007
Posts: 4133
Location: Canada

PostPosted: Thu Nov 26, 2009 6:17 am    Post subject: not receiving my credits Reply with quote

Hi,


I have been without internet for the last 1 week but I see that I had sales however my credits look like they didnt change at all. I did not keep a record of how much I had but I am pretty sure my credits did not change much even though I see some good sales in my emails.

Pretty upset now that I dont know if the credit amount is correct or not.


Do any of you watch your credits and your sales and see something weird going on?
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lil

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Joined: 27 Nov 2006
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Location: USA

PostPosted: Thu Nov 26, 2009 6:35 am    Post subject: Reply with quote

I'm not sure if you're tried this link, but check it out:

http://www.imvu.com/catalog/web_credits_balance_log.php

If they're not showing up there, take a screenshot and file a help ticket. Message a mod to help you escalate the ticket.
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HairStore

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Location: USA

PostPosted: Thu Nov 26, 2009 6:59 am    Post subject: Reply with quote

*waves...Hi LW
...no I haven't seen any anomalies this week on my account
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EternaSky 18+ Age Verified

EternaSky <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


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Posts: 4587
Location: Singapore

PostPosted: Thu Nov 26, 2009 7:40 am    Post subject: Reply with quote

nope no anomalies. I suggest consolidate all the sales emails and then mail to dusty with reference to your web balance. There's also the help ticket. use both routes?
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YourLadyA 18+ Age Verified

YourLadyA <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 12 May 2008
Posts: 681
Location: USA - MN

PostPosted: Fri Nov 27, 2009 10:42 pm    Post subject: Reply with quote

I pretty much gave up on the whole developing thing for numerous reasons I am most certain you all can point out......I do not even care anymore.....use to when it was new ans exciting.......so the in other words the answer to your question is "yes"..........
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Seriously 18+ Age Verified

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Joined: 10 May 2009
Posts: 2023
Location: France

PostPosted: Fri Nov 27, 2009 11:33 pm    Post subject: Reply with quote

Did you check to see if you were receiving "Developer Tokens"? If a person purchases your products with Promo Credits, then you will not receive real credits.

Just a thought...
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WuWei

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Joined: 03 Nov 2007
Posts: 3118
Location: Netherlands

PostPosted: Sat Nov 28, 2009 6:06 am    Post subject: Reply with quote

lil wrote:
I'm not sure if you're tried this link, but check it out:

http://www.imvu.com/catalog/web_credits_balance_log.php

If they're not showing up there, take a screenshot and file a help ticket. Message a mod to help you escalate the ticket.


Another useful linky: dev income events
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