Missing Items? MOD THREAD
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Mommajack VIP Club Member 18+ Age Verified
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Mommajack <a href='/vip_club/'><img src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member' /></a><!-- VIP Club Member Icon --> <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 20 Jan 2006
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Location: USA - TX

PostPosted: Wed May 06, 2009 5:18 am    Post subject: Missing Items? MOD THREAD Reply with quote

Are you missing any or all of your inventory?

1. Can you see your items here:
http://www.imvu.com/catalog/web_inventory.php

If so you should be able to put them on from that page until this bug is fixed. If you cannot put them of from there, please link to the product(s) in question in your post.

Note:
If the missing products are items which can be used with both genders (such as accessories, rings etc.), try switching the gender default to 'ALL' in the flash inventory.



2. Try a reinstall. This is safe and easy to do, and will not delete your account, credits, etc. From your desktop, go to >Start >All Programs >IMVU >Uninstall, then see this link:
http://www.imvu.com/download.php



3. If you cannot see them from the link in #1 above, see if you can still find these items in the catalog. If you cannot, they have been re-rated to either AP (if you don't own the AP) or possibly UFI. If staff re-rated these products you may have received a refund.

To see if you have received a refund click on the link to your Account in the upper right hand corner of this page. Locate the Order History panel and click on View Credits Balance Log. You may need to adjust the dates at the top of the page (it will only show 30 days at a time) but look there to see if you got a refund.

If you did not get a refund, please scroll down to the bottom of this page to file a help ticket by clicking on >Help >Submit a Ticket >General Support (in the dropdown).



I have also notified staff of the problems.

EDIT
Staff Post
_________________
“The dumber people think you are, the most surprised they're going to be when you kill them.”
~~ William Clayton ~~


Last edited by Mommajack VIP Club Member 18+ Age Verified on Thu May 07, 2009 1:20 pm; edited 3 times in total
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miamew

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Joined: 18 Nov 2007
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PostPosted: Wed May 06, 2009 5:30 am    Post subject: Reply with quote

Thanks for locking all those topics on missing inventorys.. wish people would read all other posts before making a new topic on the same things over and over again...... Rolling Eyes
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Th3DjMaJoR 18+ Age Verified

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PostPosted: Wed May 06, 2009 8:33 am    Post subject: Reply with quote

well first of all.. imvu should notify if they refund.. next .. i have almost 500 rooms.. now around 20 ?? wtf .. i have 2000 poses i dont even see 100 not even on the last update and no refund.. all my creations are gone.. enough with bug and bad fix plz.. i put lot of money in that acoount ty..
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Neelie VIP Club Member 18+ Age Verified

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PostPosted: Wed May 06, 2009 9:37 am    Post subject: Reply with quote

my inventory missing products went to imvu garage storage , only thing is i cant get them back in my inventory & have to wear or use from there
this happen after the maint last night , mostly what is moved is newly purchased clothing , shoes , skins from most recent to a month ago, not sure about furnishings or rooms as yet ,havent looked to see
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Neelie VIP Club Member 18+ Age Verified

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PostPosted: Wed May 06, 2009 9:39 am    Post subject: Reply with quote

well i posted at 3am this morn when it happen
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seanetic1 18+ Age Verified

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PostPosted: Wed May 06, 2009 9:47 am    Post subject: Reply with quote

Yep having the same issues, and it's not just clothing it's furniture as well as rooms and other accessories.
I tried reinstalling it didn't work for me.
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Lillianna87 18+ Age Verified

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Joined: 27 May 2007
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PostPosted: Wed May 06, 2009 9:52 am    Post subject: Reply with quote

Glad to see I am not the only one this is happening too,
Does anyone have a link to one of the older verisons of IMVU before the latest update.

I want nothing more to do with this recent update Mad
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IsisAmanodel 18+ Age Verified

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PostPosted: Wed May 06, 2009 10:06 am    Post subject: Reply with quote

Lillianna87 wrote:
Glad to see I am not the only one this is happening too,
Does anyone have a link to one of the older verisons of IMVU before the latest update.

I want nothing more to do with this recent update Mad



I don't know if that will help you. It sure didn't me. I went down to 410.58 and was still having the same issues. Shocked
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Th3DjMaJoR 18+ Age Verified

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PostPosted: Wed May 06, 2009 10:09 am    Post subject: Reply with quote

i have all installer saved on computer since 393 .. tryed most of older one.. issue still same ... boring
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Lillianna87 18+ Age Verified

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PostPosted: Wed May 06, 2009 10:10 am    Post subject: Reply with quote

Okay Thanks guys
I guess I will wait it out with everyone else until IMVU can get it fixed *Sighs* Sad
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seanetic1 18+ Age Verified

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PostPosted: Wed May 06, 2009 10:20 am    Post subject: Reply with quote

Yep i'mma wait it out as well, using the first link at the top of the page to dress...I think it's lovingly called the imvu garage. XD
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loveyxoxo

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Joined: 24 Jun 2007
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PostPosted: Wed May 06, 2009 10:25 am    Post subject: Reply with quote

For the moderator, thank you for the links however I still do not see the missing inventory, then just now I made a new top and now allllllllll of my own products are missing from my inventory, I'll try to un install then re install later, hope imvu sorts this soon, thanks lovey
PS sorry for posts in wrong threads
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Th3DjMaJoR 18+ Age Verified

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Joined: 02 Dec 2007
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PostPosted: Wed May 06, 2009 10:27 am    Post subject: Reply with quote

cleared cache,uninstalled,restarted computer and connection then installed the last uppdate .. inventory coming back.. thx god
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OneWingAngel

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PostPosted: Wed May 06, 2009 10:28 am    Post subject: Reply with quote

Hm,I see my items in link #1 but I still can't use them. I get some sort of error message.
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Amadeua 18+ Age Verified

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PostPosted: Wed May 06, 2009 10:38 am    Post subject: Reply with quote

I just started having an issue with my inventory today... *sighs after shaking computer like mad* I honestly have NO IDEA how many items I have missing, but it's definitely more than half. (Ok, that's probably like a few THOUSAND items...) I have uninstalled, reinstalled, rebooted, cleared, stomped, huffed and puffed and whined to no avail. I just made new clothes this morning and can't put them on for catalogue pics. I don't really have time to go on a scavanger hunt anytime soon to find them. Hopefully this gets fixed soon. I'm about to lose my mind... I am SO sorry to hear some of you have dealt with this for weeks. I'd be in shambles if I were you! Crying or Very sad

Code:
<center><a href="http://www.imvu.com/catalog/index.php? manufacturers_id=20207970"><img src="http://i256.photobucket.com/albums/hh174/freespiritwillow/Image4a.gif" border="0" alt="*AMADEUA* Developing for Vampires"></a></center>
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