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Mommajack
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Joined: 20 Jan 2006
Posts: 28398
Location: USA - TX

Posted: Tue Oct 07, 2008 6:21 pm Post subject: Bug Reporting

This was originally posted in the Content Creator Bugs & Feedback forum, but the information needed to troubleshoot applies to 'normal' users as well.

Original Post

GuardianRob wrote:

Hey everyone,

What is needed is the following:

Your Operating System:
Version of your IMVU Client:
Version of your Previewer Client:
How much Ram on your computer:
The exact error message you are receiving (if any):
Did you run any Operating system updates recently, and when:
What type of Firewall/Antivirus program are you using?:

We need a step by step instruction on what you did before this happened:

You should also reproduce your own steps to make sure it can be reproduced. Anyone who can also reproduce can add some validity to the report.

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