The new home for the IMVU Community is help.imvu.com. For more information, check out this article.

Contact Directory and Site Map

 
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MinhyrdinWindrose

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Joined: 13 Mar 2007
Posts: 17106
Location: USA

PostPosted: Thu Oct 11, 2007 8:34 pm    Post subject: Contact Directory and Site Map Reply with quote

Mod/Staff appeals, PM/homepage harrassments, Mod applications, etc:
communityteam@imvu.com

Problems with billing, credits, or any other financial problems:
General Help Ticket

Support, glitches, and technical stuff:
General Help Ticket

Homepage Problems:
General Help Ticket
Try the Forums first!
Bugs
Coding Issues

Harassment Complaints:
Safety Help Ticket

DMCA Takedowns:
IMVU
Attn: Designated DMCA Agent
PO Box 390012
Mountain View, CA
94039
Please see the Terms of Service for more information.

Customer Service:Account Issues
Billing Help Ticket

Content Creator Concerns:
Creator Support Help Ticket

Questions concerning adware, viruses, spyware, and privacy:
privacy@imvu.com

Daily Outfit Contest:
[Regarding inappropriate entries/ entries not following the theme of the Contest]
General Help Ticket (or PM a DOC or Forum Moderator so the offending outfit can be flagged and brought to staff attention)

Staff Tech Page

Creator Support wrote:
Q – I have meshed an item but I am unsure what class it belongs in, whom do I contact?
A – You can file a Creator Support Help Ticket.


Creator Support wrote:
Q – An item I derived has been flagged, yet it is the same as the parent mesh and all the other derivations still in the catalog. This is unfair, what do I do?
A – File a Creator Support Help Ticket with your AVATAR NAME, NAME OF YOUR PRODUCT, and link to the PARENT MESH. We will review your case and take action accordingly.

_________________
I do not work for IMVU. I cannot a) expedite your credit/AP/VIP purchase, b) cancel your VIP, c) refund your credits for a disabled product. Please submit a Help ticket to request IMVU resolve your account-related issue.


Last edited by MinhyrdinWindrose on Thu Jan 16, 2014 11:41 am; edited 11 times in total
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MinhyrdinWindrose

MinhyrdinWindrose's page


Joined: 13 Mar 2007
Posts: 17106
Location: USA

PostPosted: Mon Nov 12, 2007 2:30 pm    Post subject: Reply with quote

Site Map

Here is a helpful directory of links for things that you may or may not even be aware of (or if you are aware, you may not have known where to find them):


*IMVU Home


>Account

===Account Settings Page
===Credit Balance Log
===Delete Account
===Homepage Safe Mode
===Music Purchase Log
===Manage Outfits


>Chat Client

=== Client Download History
===Lowest Client Version Available
===System Requirements


>Community

===Blocked List
===Blog
===Chat Rooms
===Forums
===Groups
===Help Center
===IMVU Temporary Login (for Help Center)
===IMVU technology
===Invite Your Friends
===Message Box
===People Search
===Photo Stream
===Public Room FAQ
===Walk Off
===Web inventory


>Create

===Creator Center
===Education Center
===Developer Reports
===DMCA
===IMVU Creator Agreement
===Manage Avatar Badges
===Peer Review
===Resource Sticky
===Shoutouts (Purchasing page)
===Shoutouts (Purchased by you)
===Shoutout Ticker
===TOS
===Virtual Goods Content Rating Policy (Mature Content Policy)


>Credits

===Buy Credits
===Buying Credits via cell phone [SMS]
===Credits and You: The FAQ
===Earn Credits
===Give Credits
===Prepaid Cards
===What's Free, What's Not and Why


>Forums
===Avatar and Signature Tutorial
===BBC FAQ
===Forum Profile
===Forum PMs


>Shop

===Browse the Catalog
===Bundle Store
===Music Store
===Gifts
===Minimum Coverage Skins (free)
===Wishlist


>Upgrades

===Access Pass
===Access Pass FAQ
===Age Verification
===Marriage Package
===Name Change
===Name Registration
===Shared Room
===VIP
===VIP FAQ


>IMVU Staff Run Help Rooms

===Community Help Room
===Creator Help Room
_________________
I do not work for IMVU. I cannot a) expedite your credit/AP/VIP purchase, b) cancel your VIP, c) refund your credits for a disabled product. Please submit a Help ticket to request IMVU resolve your account-related issue.


Last edited by MinhyrdinWindrose on Mon Jul 19, 2010 9:58 am; edited 12 times in total
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