Contact directory

 
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Cassiopeian Store DA5 My "Thank you"! Not requestable! The Perpetual Family OracleGoddess Synner KD! The Badge iLOVEred Shauncy CRGroup


Joined: 13 Mar 2007
Posts: 7555
Location: USA

PostPosted: Thu Oct 11, 2007 8:34 pm    Post subject: Contact directory Reply with quote

Mod/Staff appeals, PM/homepage harrassments, Mod applications, etc:
communityteam@imvu.com

Problems with billing, credits, or any other financial problems:
General Help Ticket

Not getting rewards from new invites:
General Help Ticket

Support, glitches, and technical stuff:
General Help Ticket

Homepage Problems:
General Help Ticket
Try the Forums first!
Bugs
Coding Issues

Harassment Complaints:
Safety Help Ticket

DMCA Takedowns:
IMVU
Attn: Designated DMCA Agent
411 High Street
Palo Alto, CA 94301
Please see the Terms of Service for more information.

Customer Service:Account Issues
Billing Help Ticket

Content Creator Concerns:
Creator Support Help Ticket

Questions concerning adware, viruses, spyware, and privacy:
privacy@imvu.com

IMVU Mobile:
service@imvusms.com

Daily Outfit Contest:
[Regarding inappropriate entries/ entries not following the theme of the Contest]
General Help Ticket (or PM a DOC or Forum Moderator so the offending outfit can be flagged and brought to staff attention)

Staff Tech Page

Creator Support wrote:
Q – I have meshed an item but I am unsure what class it belongs in, whom do I contact?
A – You can file a Creator Support Help Ticket.


Creator Support wrote:
Q – An item I derived has been flagged, yet it is the same as the parent mesh and all the other derivations still in the catalog. This is unfair, what do I do?
A – File a Creator Support Help Ticket with your AVATAR NAME, NAME OF YOUR PRODUCT, and link to the PARENT MESH. We will review your case and take action accordingly.

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Last edited by on Tue Apr 14, 2009 1:29 am; edited 7 times in total
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Cassiopeian Store DA5 My "Thank you"! Not requestable! The Perpetual Family OracleGoddess Synner KD! The Badge iLOVEred Shauncy CRGroup


Joined: 13 Mar 2007
Posts: 7555
Location: USA

PostPosted: Mon Nov 12, 2007 2:30 pm    Post subject: Reply with quote

Helpful Links

Here is a helpful directory of links for things that you may or may not even be aware of (or if you are aware, you may not have known where to find them):

Avatar and Signature Tutorial
BBC FAQ
Billing Help Ticket
Blocked List
Client Download History
Credit Balance Log
Flash Inventory (In Client)
General Help Ticket
Groups
IMVU Blog
IMVU Garage
IMVU Help
IMVU technology
IMVU Tutorials
Inventory
Invite Report
Message Box
Music Purchase Log
NEW Web inventory
People Search 2.0
Public Rooms

Developing
Creator Homepage and Portal
Developer Reports
DMCA
IMVU Derivables
Manage Avatar Badges
Peer Review
Previewer
Shoutouts
TOS
Virtual Goods Content Rating Policy (Mature Content Policy)

Shopping:
Catalog
IMVU Bundle Vault
IMVU Deals
Minimum Coverage Skins (free)
Wishlist

My Outfits Panel:
Manage Outfits
Outfit Challenge

Free Credits! The links!
Free Spin
IMVU movies
New Products
Spotwinner (IMVU Credits TV) (This beta has ended. Stay tuned for the next launch!)
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Last edited by on Mon Sep 07, 2009 12:23 pm; edited 8 times in total
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Moderator
IMVU Moderator Cass Credits DA5 Jackalope KD! The Badge Mandie Shauncy Chickieepooh2u `|Ewe + Baa|`
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Joined: 28 Jul 2006
Posts: 13053
Location: United Kingdom

PostPosted: Mon Sep 08, 2008 8:57 pm    Post subject: Reply with quote

General reminder/heads up:
Staff does not wish their personal email addresses to be posted anymore.
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