IMVU keeps crashing, Can't even get to the Login Screen.
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Air

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Joined: 11 Jul 2010
Posts: 38
Location: USA

PostPosted: Sun Oct 09, 2011 6:34 pm    Post subject: IMVU keeps crashing, Can't even get to the Login Screen. Reply with quote

So I'm having a problem getting back on to IMVU after doing a Restore to Factory default on my computer for Windows Vista 32 bit.
So what happens is I download IMVU it doesn't matter which version but as soon as I click on the shortcut or in the folder to start or even Run as Administrator the error message just comes up as "It appears that IMVU has crashed. Would you like to restart IMVU?" I've tried many different things but none of them worked, I've tried waiting and restarting my computer, I looked up a Youtube Video with the Data Execution Prevention, that did nothing don't even know if it was worth trying, Other downloads work just fine its just the IMVU download that seems to not be working correctly it doesn't even allow me to go to the loading screen even before the login screen. Help would be appreciated Smile and if I didn't word this right or anything I made a 6 minute video I just ramble a lot....but it does show you, what my problem is! I'll try any help your willing to give. Really like to get it working again.

http://www.youtube.com/watch?v=eLCprbhGMiQ
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Lobotomy

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PostPosted: Sun Oct 09, 2011 7:04 pm    Post subject: Reply with quote

Have you tried uninstalling IMVU then reinstalling? Sometimes when you uninstall something it leaves bits and pieces behind, so you'd have to go into your User's programs and uninstall the IMVU client manually; which means don't just "delete" it.
Also, if that doesn't work try going back to an older version?
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Air

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PostPosted: Sun Oct 09, 2011 7:15 pm    Post subject: Reply with quote

VanityAttack wrote:
Have you tried uninstalling IMVU then reinstalling? Sometimes when you uninstall something it leaves bits and pieces behind, so you'd have to go into your User's programs and uninstall the IMVU client manually; which means don't just "delete" it.
Also, if that doesn't work try going back to an older version?


I did try both of those options neither of them worked :/
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GothicCookieQueen 18+ Age Verified

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PostPosted: Sun Oct 09, 2011 7:37 pm    Post subject: Reply with quote

Yeah I am having the Same Issue right Now. I had to reset my computer back to factory settings because of a very bad virus which Finally got removed.

Everytime I reinstall IMVU, the same thing pops up saying that it appears IMVU has crashed. When I try to get into the Help center, my internet dont even seem to load up the page. Im like scrambling for answers and I myself am not sure What to do. I tried to look for ways to contact IMVU themselves to see if their is maybe a problem with their actual Download, but when I click on contacts and for customer service, all I get is the help center which of course my computer wont load the page.

I wonder who else has this problem and perhaps the IMVU personel needs to be contacted by phone or email to see if their download is screwing up. My IMVU was Just Fine before I have set my computer back to Factory settings, now everything will Load up, all besides IMVU. So I completely understand, and Im going threw the same issue. Hope you wont mind me keeping a look out for this Forum for help as well.
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Air

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PostPosted: Sun Oct 09, 2011 7:57 pm    Post subject: Reply with quote

I just decided to test something, I tried inviting somebody to 3D chat from the Website Profile, and I got an error message...while using Firefox. "Firefox doesn't know how to open this address, because the protocol (imvu) isn't associated with any program." that kind of tells me that IMVU didn't install correctly because firefox can't find it or its in the wrong folder? Just trying to think of new things to better understand the situation Smile
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GothicCookieQueen 18+ Age Verified

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PostPosted: Sun Oct 09, 2011 8:08 pm    Post subject: Reply with quote

http://static-akm.imvu.com/imvufiles/installers/InstallIMVU_464.0.exe

Try downloading this Version of IMVU and dont do the update just yet.
I just did it and my imvu got back up :DDDDDD
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Air

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PostPosted: Sun Oct 09, 2011 8:49 pm    Post subject: Reply with quote

It worked! how did you find that link? and I'm scared to try updating now >.<
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GothicCookieQueen 18+ Age Verified

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PostPosted: Sun Oct 09, 2011 9:31 pm    Post subject: Reply with quote

I found the link in another forum spot :O Seems that people are actually having a similar problem in general. It must be the newest update, that is messing loggins up.
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Air

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PostPosted: Sun Oct 09, 2011 9:44 pm    Post subject: Reply with quote

Ah for a second there I thought it might be how I restored my computer...and if I would have to do it again D: Thank you for your help!
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JulesHeliosNoir 18+ Age Verified

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PostPosted: Fri Dec 09, 2011 12:05 pm    Post subject: XO Reply with quote

THANK YOUUUUUUUUUU I've been trying to figure this out and its been killing me. I just god internet and that day i get a virus and has to reset my comp.. and after all that trouble imvu wont work lol XD I thought there was no hope.
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FantasyD3signs 18+ Age Verified

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PostPosted: Sun Jan 29, 2012 9:49 am    Post subject: Reply with quote

i did the same thing and it worked but the create mode was disabled in that version then when i tried to update it keeps saying error extracting wrting to file...wat do i do
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MaddyStrawberry

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PostPosted: Sun Feb 05, 2012 11:19 pm    Post subject: Reply with quote

cant thank you guys enough, this helped me! <3 <3 <3
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Rianorix

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PostPosted: Fri Feb 10, 2012 1:54 pm    Post subject: Reply with quote

I was able to download it but I cant change my clothes now. What could be the reason?
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Cocky

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PostPosted: Sun Feb 19, 2012 1:41 pm    Post subject: Reply with quote

Yeaaaaaaaaaaaaaaah Buddiee <3 that linked worked thanks
http://static-akm.imvu.com/imvufiles/installers/InstallIMVU_464.0.exe Very Happy
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Guest_MichaelMiyamoto

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PostPosted: Sun Feb 19, 2012 3:00 pm    Post subject: Reply with quote

thanks for the link. I had JUST reformatted my drive and I thought I did something wrong when IMVU wouldnt load. XP
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