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Bonkolina  
Joined: 23 Apr 2007
Posts: 1008
Location: USA
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 Posted: Fri Sep 09, 2011 9:02 am Post subject: |
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| Dalamar1013 wrote: | ok let's see...
IMVU announces "Escrow" and a 30 day offset in credit release (on catalog credit earnings) will be coming in the near future.
People in the forums start asking "Why didn't you warn us! You always spring things on us with no warning!"
Was't the announcement it was coming and they were in the testing stages a warning of what was coming?
Everyone... wait no... MANY people google "escrow" and scream that this new system does not fit what escrow is. (not listing all the reasons we have heard them.)
IMVU changes the name... People say "why does IMVU think a name change will help?" ... umm because it better reflects what they are doing and is less confusing since the original term was so loudly touted as a wrong interpretation of what the word meant?
Many scream 30 DAYS!!!! That's too long! Make it less if you are going through with this. IMVU NEVER LISTENS TO US!
Most seem happy when IMVU DOES LOWER THE WAIT. Most seemed to think IMVU is actually paying attention to what we think.... and want. Many still say "Wow the community really gives in easily." ummm... They got what they asked for... why would they not feel a little bit of satisfaction. Even if this was IMVU's intended wait period to begin with (they knew there would be outcry and they would have to give in) it still shows that things could be worse and this is NOT THE END. They may have worked with numbers that could be used and still create a sytem that could help to solve the issues. What if they said 14 days to begin with and everyone cried for 3 days and the system would not be as effective at less than 14. Everyone would have cried "You NEVER LISTEN TO US". So sometimes there is no right way there is no "winning solution".
IMVU explains the rolling delayed release of credits. Many are confused and think they will not be getting credits for a certain period of time and then are given them in BULK. IMVU STAFF, MODS and other USERS who have been quite helpful in explaining things repeatedly restate and reword the rolling delay in credits being released to emphasize no one will be without their typical flow (no matter how slow or fast that flow is) for more than a week at a time and those 2 one week holds are only in the "ease in period".
IMVU users are STILL confused by this and yell about having credits taken away.
I'm not sure What many people actually want. I guess you just can't please everyone.
If they were not trying to implement something would people be screaming "You never do ANYTHING to ..." (fill in the issue you feel most pertinent.)
We are now at the point where all we really can do is wait and see how it goes.
There still are some legitimate fears that will only prove out one way or the other over time.
There is still room for improvement and maybe if we make logical requests for possible implementation of features that fit, are plausible AND possible we may see them come after initial bugs are worked out.
Who knows... |
Brilliant post, Dal. Sometimes we all have to invest in solutions to problems. Maybe they'll work, maybe they won't but it beats doing nothing. Funny how we're business partners when it comes to our share of the profits, but we're not business partners when it comes to our share of the expense.
IMVU is doing A LOT of things nobody else is doing - including SL. They are learning things as they go along just as we are and I have no reason to think the objective is to screw us all - at least not intentionally. They've had unique problems and solving those require unique solutions and sometimes, a tiny sacrifice from the community. They know this isn't going to stop it - but it CAN and WILL minimize the damage when things do happen. Yes, they could do more - but it's a step in the right direction.
No web site is "hack proof".
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3ntr3d35nud4
Joined: 05 Nov 2009
Posts: 35
Location: Puerto Rico
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| Posted: Fri Sep 09, 2011 9:07 am Post subject: |
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| Dalamar1013 wrote: | Just as a point of clarification...
Right now at the top of each page we have:
•our avatar name
•credits
•promo credits.
Will there also be a "credit pend" spot there?
I think most would like to be able to see it just that easily. It would help in planning shopping deving n such. |
That is a very good point and I know what they have retained me. How will I know if I buy or not buy me, will I see everything about my sales .... Well I hope you do as many updates according to make a few credits we say q and a breakdown retained products purchased .. d . I do not agree on the retention of my credits ... When you go shopping you pay for the product ... Here we give you the product other way around but not charged in the instant dicendo .. And I like going to see my sales, as you know what I sell ..... hmmm ... interrogate many that I do not convince me ... And I think I close my shop ....
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Severity
Joined: 09 Apr 2006
Posts: 17830
Location: USA - NY
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| Posted: Fri Sep 09, 2011 9:08 am Post subject: |
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| Cassiopeia wrote: | | NiqueDaOne wrote: |
(this is in no way saying that resellers do not take the time & care to know where the credits they buy come from but im also aware that they just dont flat out turn away new clients). |
Actually, we do. The ethical resellers always check the source of the credits they are buying and will turn away anyone that seems hinky. |
And that's why you have been around so long and still so popular as a reseller =D
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Skirt
Joined: 10 Mar 2007
Posts: 696
Location: USA - NY
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| Posted: Fri Sep 09, 2011 9:24 am Post subject: |
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| Cassiopeia wrote: |
Actually, we do. The ethical resellers always check the source of the credits they are buying and will turn away anyone that seems hinky. |
LOL you sure do, I had a holding account that I used to buy credits from you and then transfer to this account and also received bonuses from you, but when I tried to sell you credits you refused since that account had very few products and seemed 'hinky' - no problem though, I like the ethics
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BlackPearl
Joined: 03 Oct 2010
Posts: 26
Location: Austria
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| Posted: Fri Sep 09, 2011 9:26 am Post subject: |
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| Thank you for imfortion! |
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Dalamar1013
Joined: 25 Apr 2007
Posts: 3395
Location: USA - OH
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| Posted: Fri Sep 09, 2011 9:31 am Post subject: |
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Unfortunately some resellers have a much better reputation and track record than the company they coexist with. And have earned much more respect in what they do.
This new pending system would have been a smoother "sell" if there were not so many fears about accuracy and clarity in what the company was doing in general.
I only hope things work out fairly quickly and we see "business as usual" being upgraded to "business improved".
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OracleGoddess
Joined: 14 Jul 2006
Posts: 5812
Location: USA
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| Posted: Fri Sep 09, 2011 9:37 am Post subject: |
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| Whimsee wrote: | WHAT about the hold is bothering you?
Logistically speaking.
Please.
Is it just the principal of the thing? That IMVU will have a temporary hold on your credits, even though at the same time you'll be getting credits you earned previously?
I am asking this for a reason, I'm desperately trying to understand why folks are so upset over this.
And I just can't see the bad. |
I'll answer this from my own perspective!
When I first heard about this, I panicked! Why? Being disabled, and using this as a form of income, anytime anyone says they will hold back my income that I worked hard to earn (holds my money hostage) I panic! It was an initial hit in my gut.
I don't view "credits" as IMVU currency, but I view it as real money for me.
So, it's kind of like my boss telling me I won't get my paycheck every week like before, but only once a month. It makes budgeting that much more difficult.
I got another negative reaction to this due to them saying it was to prevent fraud. Well, so was the credit cap thing. It didn't. I was originally apprehensive, and just thought that the "creative" things IMVU comes up with to take these measures to prevent fraud, never ceases to amaze me, because "logically" they didn't make sense to work, because I could see the loopholes.
I also admit I did not read all the threads and posts on this subject.
(I apologize to that girl who asked me to explain my view to her and I said no. I wasn't trying to be a jerk, but was a bit angry at the time and didn't want to say anything more until I cooled off and read more in order to understand what I had missed.)
I did something I preach to people not to do. I read a thread with emotion, and I failed to read the whole thing before I spewed my mouth off.
I keep following this discussion, and whether it will work or not I guess we'll see. I came to the conclusion that yes, IMVU has to do something about the fraud, and if we honest CC's have to bear the brunt of the inconvenience, we really have no choice. I get it now.
I'll be the first to admit that I jumped to conclusions when I first read this, and it naturally comes from me being here so long, and going through all the changes that didn't work that put that bad taste in my mouth in the first place.
There's my honest answer. Am I wrong? Who knows. Should I support this? I have to. I have no choice. I just need to reorganize my budget to fit this plan.
I am still learning what this is, and trying to understand it. I think I'm getting there. It does help to read other peoples points of view on it though. I am open minded and love reading a POV that I hadn't thought of. It is enlightening for me.
There may be hope for me after all one day! 
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Varsha
IMVU Staff
Joined: 01 Feb 2010
Posts: 6369
Location: USA - CA
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| Posted: Fri Sep 09, 2011 9:41 am Post subject: |
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| Angelskiss2007 wrote: | | Dalamar1013 wrote: | | HairStore wrote: | | I haven't seen an answer as to how we will be presented with the stats for the creds that fall out of the account. Will we see which product sales have been "cleansed" out of the system? I would feel better if I could see that too. |
I was wondering the same thing. When credits are determined to be fraudulant in some way and are removed from "Credits Pend" will the number just shrink or will something show us exactly how much was taken for the fraud?
I still would like to see "Credits Pend" as a line on each page just as we have "credits" and "promo credits" listed. But then we don't have "Dev Tokens" Listed either, maybe "promos" annoy us enough... we should not be reminded about other annoyances. |
I haven't seen the rest of the responses after this post yet (still catching up), but Varsha mentioned that, just as before, you would receive a message from IMVU letting you know if credits have been removed, either from a product being re-rated (refunds), or from fraudulent purchases.
I'll look for the quote. |
When a transaction is reversed and pended credits are removed, you the Creator will get a message to that effect.
Such reversed transactions will be removed completely from the credit pend schedule but will continue to be visible in the Income Event log but with a "reversed" status.
Thank you.
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bluewfairy
Joined: 02 Oct 2010
Posts: 18
Location: South Africa
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| Posted: Fri Sep 09, 2011 9:48 am Post subject: |
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| sounds much better |
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LizzieFoxx
Joined: 30 Oct 2008
Posts: 49
Location: USA - AZ
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| Posted: Fri Sep 09, 2011 9:55 am Post subject: CREDIT PEND~~~~ |
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IMVU~ thanks for taking note that you did read our feedback. That is IMPORTANT! As far as holding our earnings, well, like all have said at least you compromised the time schedule, Two weeks is better then Four weeks. I am anxious to see how this approach, meets whatever goal it is your trying to succeed in doing! I am not quite sure I understand why your doing this. I only know what I have heard in the virtual world! At least there was the respect of listening to us and that I do thank you for~! The rest well... time will tell!
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LizzieFoxx
{FE}CREATIONS
DREAM WITH ME~ |
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Dalamar1013
Joined: 25 Apr 2007
Posts: 3395
Location: USA - OH
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| Posted: Fri Sep 09, 2011 10:33 am Post subject: |
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| Varsha wrote: | | Angelskiss2007 wrote: | | Dalamar1013 wrote: |
...Edit by dalamar1013 for clarity...
... When credits are determined to be fraudulant in some way and are removed from "Credits Pend" will the number just shrink or will something show us exactly how much was taken for the fraud? ... |
I haven't seen the rest of the responses after this post yet (still catching up), but Varsha mentioned that, just as before, you would receive a message from IMVU letting you know if credits have been removed, either from a product being re-rated (refunds), or from fraudulent purchases.
I'll look for the quote. |
When a transaction is reversed and pended credits are removed, you the Creator will get a message to that effect.
Such reversed transactions will be removed completely from the credit pend schedule but will continue to be visible in the Income Event log but with a "reversed" status.
Thank you. |
Bolded by dalamar1013 for clarity
Thank you Varsha now I understand....
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Ayria
Joined: 21 Aug 2008
Posts: 1370
Location: USA
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| Posted: Fri Sep 09, 2011 11:08 am Post subject: |
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| Dalamar1013 wrote: | Unfortunately some resellers have a much better reputation and track record than the company they coexist with. And have earned much more respect in what they do.
This new pending system would have been a smoother "sell" if there were not so many fears about accuracy and clarity in what the company was doing in general.
I only hope things work out fairly quickly and we see "business as usual" being upgraded to "business improved". |
...Exactly. I have no patience to check on sales, but I've heard a few developers talking about certain products not paying out when purchases were made...so any other change the the system is surely a cause for alarm. They cannot guarantee accuracy if the system is already fail.
It is what it is. And best believe IMVU will continue to constantly makes changes for "security" reasons that leave us pulling out our hair...you either grin and bear it or leave. And going by how much crap creators have put up for so many years...I'm guessing many posting will not just up and leave.
If it'll curb the influx of UFI "hottest items" products flowing thru GA catty that would be great! Hope this stunt works.
:throws hands in the air:
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s4F_disabled_12416706
Joined: 05 May 2007
Posts: 2332
Location: Indonesia
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| Posted: Fri Sep 09, 2011 11:10 am Post subject: |
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| Varsha wrote: |
When a transaction is reversed and pended credits are removed, you the Creator will get a message to that effect.
Such reversed transactions will be removed completely from the credit pend schedule but will continue to be visible in the Income Event log but with a "reversed" status.
Thank you. |
questions.. are they still counted as sales on tier ?
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Moirai
Joined: 21 Nov 2006
Posts: 164
Location: USA - AK
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| Posted: Fri Sep 09, 2011 11:12 am Post subject: |
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| Varsha wrote: | | Angelskiss2007 wrote: | | Dalamar1013 wrote: | | HairStore wrote: | | I haven't seen an answer as to how we will be presented with the stats for the creds that fall out of the account. Will we see which product sales have been "cleansed" out of the system? I would feel better if I could see that too. |
I was wondering the same thing. When credits are determined to be fraudulant in some way and are removed from "Credits Pend" will the number just shrink or will something show us exactly how much was taken for the fraud?
I still would like to see "Credits Pend" as a line on each page just as we have "credits" and "promo credits" listed. But then we don't have "Dev Tokens" Listed either, maybe "promos" annoy us enough... we should not be reminded about other annoyances. |
I haven't seen the rest of the responses after this post yet (still catching up), but Varsha mentioned that, just as before, you would receive a message from IMVU letting you know if credits have been removed, either from a product being re-rated (refunds), or from fraudulent purchases.
I'll look for the quote. |
When a transaction is reversed and pended credits are removed, you the Creator will get a message to that effect.
Such reversed transactions will be removed completely from the credit pend schedule but will continue to be visible in the Income Event log but with a "reversed" status.
Thank you. |
I was wondering about this... good thing I see this question being answered.
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Cappy
Joined: 25 Mar 2007
Posts: 7596
Location: United Kingdom
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| Posted: Fri Sep 09, 2011 11:14 am Post subject: |
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| ZaraKaine wrote: | | I didn't mind the month to be honest ... all I care about is that it is bug free and stops most of the UFI submissions and fraud ... if it achieves that then I'm happy. |
This
Thanks IMVU for helping to fight the fraudsters.
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