Discussion: Changes to Audio Products in Virtual Catalog, I

NinaJPanatti_disabled_464 · Joined: 22 Jan 2010 Posts: 28 Location: United Kingdom

IMVU THIEVES - ONCE AGAIN STEALING MORE CREDITS FROM THEIR CUSTOMERS, JUST HOW LOW ARE THEY GOING TO SINK NEXT ???? WHAT A RIP OFF COMPANY !!!! HOW DARE THEY SELL STUFF THEY KNOW DAMN WELL THAT THEY ARE GOING TO TAKE AWAY... I HATE YOU IMVU ... I HOPE YOUR COMPANY GOES BUST AND YOU ALL END UP JOBLESS.

Kickapocan · Joined: 16 Feb 2009 Posts: 361 Location: USA - IL

I should have read this thread last night. Sad I was just so tired of crashing I thought that had been the concentration, but guess not.
The 20 second policy on music is a farce, because IMVU speaks with a fork tongue. They give us this yaya about music rights and all that mess, that's why we can't play our mixes when we are alone in our rooms....that 2 or more must be in the room to play them, which is stupid, but the fact is, is we bought them fare and square. Yes with Credits and not cash in hand but Credits do amount to money at the end of the day, because when I send them money, I get credits in return to spend. So when I purchase something with credits, that's the same as paying out in cash, cause I just used up some of that money I just sent and they get to keep it. Which ultimately means, I should have every right to play my mixes while in my room alone. If Walmart had a point system where you could purchase something with points and you used your Credit Card to purchase these points, would Walmart have the right to come to your house and take the stereo that you purchased with your points, because you took it home and turned it on to play your favorite cd's because their policy may have said you can purchase a stereo with your points, but you can't turn it on? Remember you used points and a Credit Card, so it wasn't cash in hand. Same scenario, it amounts to cash at the end of the day.
As far as the trigger music, that was the alternative. We have been allowed to purchase these things with our credits aka money hidden behind credits, and now suddenly it became an issue. That's not even just. And as one said earlier on, we were able to find music we couldn't find in the IMVU store, why? because IMVU doesn't heed requests by valued customers.
Now the only thing I have ever requested regarding triggers was a volume button and or a way for a room owner to cut it off if its inappropriate.
Cutting off your nose to spite your face isn't a sound response.
Whatever happened to customer satisfaction? People pay money to play here.
Food for thought: IMVU supports developers? Have you thought about how many developers are going to lose out in sales because of this maneuver?

KENxxAUSTRALIA · Joined: 04 May 2008 Posts: 30 Location: Australia

I have been buying legally thru the catalog for 3 years and have spent about 269,000 credits on trigger music and also bought music thru the music shop, it is an insult to say u will only pay for music bought after dec 2010, I purchased this music to use im my 2 clubs and now you have taken away the right for me to use them, I should be comphensated the full 269000 credits as they were bought legally and i might add they were bought with credits i paid for with Australian dollars too I might add so the music cost me concideratly more than if i was in the USA. I found the music from the music shop lags my room badly and also I dont have unlimited internet and the internet usage is high using shop music. Also a lot of my friends who come to the club cant hear the music from the music shop. I feel that IMVU has committed fraud by wiping out all the trigger music and not returning the dollars spent on them
If you were out on the street doing this the directors would be in jail now, and i'm not too sure wether they should be in jail also by committing internet fraud. you may want to make everything uniform in the catalog, and it seems like a good idea, but you dont *** on your customers doing it or defraud them out of 100s of dollars
and I do mean 100s these were bought by real Australian Dollars not play money, so thats why its fraud, you have sold an item and stolen it back without returning the purchase price.
I am asking for my money to be returned to me and at least then i can try and get some form of music for my virtual clubs.
So do the right thing, and it is a joke to ask us to list every piece of music i bought and the dates for a period of 3 years, the items are on your computer, you did the damage, you check and see what was bought, dont put the onus back on us for the fraud you committed in the first place

LordRiccardo · Joined: 30 Jan 2009 Posts: 13697 Location: United Kingdom

Now the real food for thought the developers shouldn't of been uploading tunes they had no right to upload. They should of been honest and original in there so called creativity. But they wasn't just remember this one of these days all the D&G, Gucci, Nike, Addidas and the rest of the copyrighted material can go the same way. You want to argue with those companies be my guest you'll lose though.
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“We are masters of the unsaid words, but slaves of those we let slip out”

Zephyrine7 · Joined: 01 Mar 2010 Posts: 379 Location: United Kingdom

KissofDeath1981 · Joined: 15 Mar 2009 Posts: 3 Location: USA - MA

Varsha · Posted: Tue Feb 01, 2011 7:26 am Post subject:

Some of you have asked regarding credit refunds so I have updated my original post.

You can find the items you purchased after December 1st in your Credit Balance Log (under Account Settings - Order History section). Enter 2010-12-01 as the Begin Date to only show activity since December 1st.

To file a help ticket, you can click on the Help link found on all pages of our website in the upper right corner. Go to the Request Support tab to file a ticket.

Thank you.
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Varsha - Sr. Manager Community Experience

SinzAngelDarkstar · Joined: 25 May 2010 Posts: 2 Location: USA - FL

ive been here since may of 2010 n most of mi music i purchased be dec. 1st and now i hear that that has no matter that were only gonna see wat was bought on or after dec. first theres alot of money down the drain now mi only reasons for staying r mi closest friends if it werent for them id deffinatly b gone theres alot of times i sit in mi room alone jus to listen to the music since u have to have ppl in the room for mixes n it hurts that that cant b enjoyed be more i understand there were rules ppl didnt follow wen creating it but i didnt know them wen purchasing the music or i wouldnt have bought ne of it if ur gonna refund for music it should b for all of it not jus 2 months worth of time

RawrInsanity · Joined: 06 Aug 2008 Posts: 2 Location: Australia

WELL CLEARLY YOU NEVER BOUGHT MUSIC OR RECEIVED ONE AS A GIFT.. OR PLAYED IT FOR THAT FACT... If you can say you didn't do either or these 3 things.. then i believe that you say.. either way though... imvu let people and also profitted from it... so.. what do you have to say now?

Kickapocan · Joined: 16 Feb 2009 Posts: 361 Location: USA - IL

Cappy · Joined: 25 Mar 2007 Posts: 7596 Location: United Kingdom

None of you bought that music LEGALLY.

Just because it's in the catalog, doesn't mean it's legal. Especially on a site with content uploaded by users.
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ruskygirl · Joined: 23 Aug 2007 Posts: 38 Location: Russian Federation

IMVU is stealing money from us in my opinion. I do not recall a warning sign in the catologue stating items sold come with an expiration date. Plain and simple I have lost faith in what will happen to any items purchased from the IMVU catologue. I will not be buying future credits. Totally bad business ethics.

wiiing · Joined: 06 Sep 2005 Posts: 5335 Location: Australia

I am so glad that I have never purchased any pirate music rings because I have common sense and my mother taught me buying stolen goods = encouraging thieves to steal more Cool

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Notorious · Joined: 02 Jan 2006 Posts: 18427 Location: USA

I <3 this thread.
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I give up. Censorship is ridiculous.

Polystyrene · Joined: 07 Jun 2006 Posts: 20037 Location: Australia