Discussion: Changes to Audio Products in Virtual Catalog, I
Goto page 1, 2, 3 ... 95, 96, 97  Next
 
Post new topic   This topic is locked: you cannot edit posts or make replies.    IMVU Forum Index -> Older IMVU News, Announcements and Release Notes
View previous topic :: View next topic  
Author Message
Tymon 18+ Age Verified

Tymon <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 28 Mar 2007
Posts: 1346
Location: USA - MI

PostPosted: Mon Jan 31, 2011 9:12 am    Post subject: Discussion: Changes to Audio Products in Virtual Catalog, I Reply with quote

Announcement can be found here.

How to file a help ticket post

varsha wrote:
In September 2008, we made an announcement regarding 3D audio products. All audio files submitted to IMVU’s virtual catalog were limited to 20 seconds of audio play. At that time, products already in the catalog prior to September 2008 were not affected.

Effective today, we are applying the 20 second limit to ALL audio products in the catalog. Products with audio clips will be limited to 20 seconds of audio no matter when they were added to the catalog. The 20-second limit applies per audio file, and, therefore, also per audio trigger.

Why are we making this change? We are making this change to make the policy consistent for the entire catalog.

Please note that audio players on homepage and products with streaming audio players are not affected by this change.

IMVU members have been purchasing audio products that were submitted to the catalog prior to September 2008. They can continue to use these products; however, the audio play will be limited to 20 seconds. We will issue full refunds for purchases of such products if the purchases were made on or after December 1, 2010. Please file a Help Center Case under the General Support category and include relevant information about the products that you purchased, including the product name and the date you purchased it. Our Customer Care & Education team will issue the credit refund to your account within 7-10 business days. The refunded credits will NOT be deducted from Creators who sold these products.

Thank you.


Lovely. Just lovely. Thank you so very much for killing off literally all the entertaining songs that are not in your absolutely crappy music store. Appreciate it. The fun value of IMVU just went down the toilet. Thumbs up guys!


[Mod edit to add announcement as this post will be the first post in the discussion on this change once moved to its new location. ~ Min]
_________________
Keep your friends close... Keep your wallet, closer.
Back to top
View user's profile Send private message  
CopiousChris

CopiousChris's page


Joined: 02 Dec 2006
Posts: 1
Location: Norway

PostPosted: Mon Jan 31, 2011 9:36 am    Post subject: What the hell Imvu, what the hell.. Reply with quote

Thanks a lot for killing the music.
"We will issue full refunds for purchases of such products if the purchases were made on or after December 1, 2010."

This is so unfair, some people have spent a lot of credits on songs before that, you have no right to take that away without giving refunds. I, and I'm sure most of the IMVU community, want refunds on all songs bought after the 20 second rule was set in action. As far as I remember you said back then that we would be able to keep the songs that was already in the catalog.

This is messed up. You just lost your credibility as a serious company.
_________________
This is my signature...
Back to top
View user's profile Send private message  
Tymon 18+ Age Verified

Tymon <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 28 Mar 2007
Posts: 1346
Location: USA - MI

PostPosted: Mon Jan 31, 2011 9:46 am    Post subject: Reply with quote

I want refunds for CREATING the things. I didn't sell them or anything, I just used them to play songs that you can find on just about any internet site in rooms. Like caramell dansen and so on.
_________________
Keep your friends close... Keep your wallet, closer.
Back to top
View user's profile Send private message  
Varsha VIP Club Member 18+ Age Verified
IMVU Staff
IMVU Staff
Varsha <a href='/vip_club/'><img border=0 src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member'></a><!-- VIP Club Member Icon --> <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 01 Feb 2010
Posts: 6619
Location: USA - CA

PostPosted: Mon Jan 31, 2011 9:52 am    Post subject: Reply with quote

Tymon wrote:
I want refunds for CREATING the things. I didn't sell them or anything, I just used them to play songs that you can find on just about any internet site in rooms. Like caramell dansen and so on.


If you created a music product that is affected by the change, we are not planning to issue refunds for cost of creating that product.

Thank you.
_________________
Varsha - Sr. Manager Community Experience
Back to top
View user's profile Send private message  
Polystyrene

Polystyrene's page


Joined: 07 Jun 2006
Posts: 20323
Location: Australia

PostPosted: Mon Jan 31, 2011 9:59 am    Post subject: Reply with quote

While my immediate reaction is, HARRRR!!!!! I do feel sad for those creators who submitted their own original pieces of music, as well as longer sound affects and voice boxes. It is unfair that they have to get punished due to the actions of others.

But on the whole, a nice big 'serves ya right' to those who were making money out of copyrighted music products.
_________________
Back to top
View user's profile Send private message  
Polystyrene

Polystyrene's page


Joined: 07 Jun 2006
Posts: 20323
Location: Australia

PostPosted: Mon Jan 31, 2011 10:02 am    Post subject: Reply with quote

Oh hey Varsha, while you are here, could you please take a look at the threads regarding the removal of the rooms panel and *saveOutift? Would be most appreciated.
_________________
Back to top
View user's profile Send private message  
KaryaAtsanka 18+ Age Verified

KaryaAtsanka <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 02 Jul 2009
Posts: 14
Location: USA

PostPosted: Mon Jan 31, 2011 10:04 am    Post subject: Reply with quote

You dont even get a fake thanks for that. You killed all our music!!. YOu guys ever think we WANT it to stay? you guys dont have HALF the songs on the music store that i have and like. somtimes in the catalog was the only place i could find them. NOw thanks to you none of us can listen to our music when were alone in the room adn dont get the songs we want to listen to.

I suggest if you want us happy and someof us not extremely upset that you reverse this.
_________________
Memory may be paradise from which we cannot be driven, but it may also be hell from which we cannot escape
Back to top
View user's profile Send private message  
AkarshaIlluminatus

AkarshaIlluminatus's page


Joined: 10 Oct 2009
Posts: 14
Location: New Zealand

PostPosted: Mon Jan 31, 2011 10:08 am    Post subject: Reply with quote

You know its bad enough when listening to playlists from the damn music store and most of them come up with "Sorry this song is not available in your territory" .... then to top it off when it comes to purchasing from the music store I cant get half the songs I want because they are n/a so the only way I can is through the cata and now ya taking even that away.

I understand with the policy and all ... but damn seriously.Ive spent a crap load of money buying music not having a damn clue and Im not even going to be reimbursed for the music I have brought ... sure I havent purchased near as much as most but still .... -shakes head in disgust-
Back to top
View user's profile Send private message  
TwiztedFxxk 18+ Age Verified

TwiztedFxxk <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 05 May 2010
Posts: 36
Location: USA - PA

PostPosted: Mon Jan 31, 2011 10:09 am    Post subject: Reply with quote

I agree Akarsha. Is this really what it has come down to? The purpose of imvu is to have fun, not going around and making bogus changes to whatever doesn't flow right. I mean come on..what's a party gonna be if you take the most important thing awaty from it? THE MUSIC. The only people that you are hurting is yourselves becuase you are taking what I predict to be 80% of imvu sales away, is music purchases. Its crazy stuff like this that makes me wanna terminate my account.

If you are gonna do refunds like you say you are, then you should refund the purchases of ALL music purchases from the catalog, not just ones after a certain date.


Last edited by TwiztedFxxk 18+ Age Verified on Mon Jan 31, 2011 10:10 am; edited 1 time in total
Back to top
View user's profile Send private message  
Tymon 18+ Age Verified

Tymon <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 28 Mar 2007
Posts: 1346
Location: USA - MI

PostPosted: Mon Jan 31, 2011 10:09 am    Post subject: Reply with quote

varsha wrote:
Tymon wrote:
I want refunds for CREATING the things. I didn't sell them or anything, I just used them to play songs that you can find on just about any internet site in rooms. Like caramell dansen and so on.


If you created a music product that is affected by the change, we are not planning to issue refunds for cost of creating that product.

Thank you.

So let me get this straight, you make products that I legitimately had the actual copyrights to, that I was selling useless, and you won't even refund me for the creation costs? Furthermore you won't refund me for products that were legitimately purchased prior to that date? Do you people happen to have brainstorming parties on ways you can screw over your developers and customers or something? UFI products and blatant copyright violations are one thing to disable. This however is completely unacceptable.
_________________
Keep your friends close... Keep your wallet, closer.
Back to top
View user's profile Send private message  
Varsha VIP Club Member 18+ Age Verified
IMVU Staff
IMVU Staff
Varsha <a href='/vip_club/'><img border=0 src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member'></a><!-- VIP Club Member Icon --> <a href='/age_verify/index/'><img border=0 src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'></a> 's page


Joined: 01 Feb 2010
Posts: 6619
Location: USA - CA

PostPosted: Mon Jan 31, 2011 10:16 am    Post subject: Reply with quote

Polystyrene wrote:
Oh hey Varsha, while you are here, could you please take a look at the threads regarding the removal of the rooms panel and *saveOutift? Would be most appreciated.


Yes, I have been reading those threads and providing answers as and when I have them. Thanks!
_________________
Varsha - Sr. Manager Community Experience
Back to top
View user's profile Send private message  
KnightEyesX VIP Club Member

KnightEyesX <a href='/vip_club/'><img border=0 src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member'></a><!-- VIP Club Member Icon -->'s page


Joined: 04 Jan 2007
Posts: 3
Location: Belgium

PostPosted: Mon Jan 31, 2011 10:18 am    Post subject: well thx Reply with quote

hope you all start to see instead off keeping people you will let them run away have you ever thought on all the money we put in you and what get we back nothing
Back to top
View user's profile Send private message  
Polystyrene

Polystyrene's page


Joined: 07 Jun 2006
Posts: 20323
Location: Australia

PostPosted: Mon Jan 31, 2011 10:18 am    Post subject: Reply with quote

varsha wrote:
Polystyrene wrote:
Oh hey Varsha, while you are here, could you please take a look at the threads regarding the removal of the rooms panel and *saveOutift? Would be most appreciated.


Yes, I have been reading those threads and providing answers as and when I have them. Thanks!

Good to know you are reading them. But I've not noticed any reply to the overwhelming negative response in both threads....
_________________
Back to top
View user's profile Send private message  
xAlieNizedx VIP Club Member

xAlieNizedx <a href='/vip_club/'><img border=0 src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member'></a><!-- VIP Club Member Icon -->'s page


Joined: 12 Dec 2007
Posts: 81
Location: Denmark

PostPosted: Mon Jan 31, 2011 10:20 am    Post subject: Reply with quote

OMG thats it IMVU!!!! ...no of course U're not planning on refunding the DERIVIATION costs to those that made the songs, U IMVU are infact the ones that EARNED the most on this ***!!!!

THATS IT - Im leaving IMVU .... will go shut down my frickin catty....
and Hasta la bye bye
_________________
Back to top
View user's profile Send private message  
MrsCassCena VIP Club Member

MrsCassCena <a href='/vip_club/'><img border=0 src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member'></a><!-- VIP Club Member Icon -->'s page


Joined: 21 Oct 2009
Posts: 20
Location: Canada

PostPosted: Mon Jan 31, 2011 10:23 am    Post subject: Reply with quote

This is stupid stop screwing up our fun you make all these dumb chnges to imvu and it keeps making people madder and madder at you. Just watch one day you will make just the wrong amount of changes and most of the people on imvu will say screw this and disabled their accounts and leave imvu for good despite the amount of money spent on it. Fix these changes put them back to how they were and STOP WITH TRYING TO FIX THIS SITE I am sure and i know alot of the people I know all agree the more you try to change the more you screw up. I admit there were a few good changes but the bad changes triumph over the good.
Back to top
View user's profile Send private message  
Display posts from previous:   


Hide ads? Get VIP!
Post new topic   This topic is locked: you cannot edit posts or make replies.    IMVU Forum Index -> Older IMVU News, Announcements and Release Notes All times are GMT - 8 Hours
Goto page 1, 2, 3 ... 95, 96, 97  Next
Page 1 of 97

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 FAQFAQ   UsergroupsUsergroups   RegisterRegister  ProfileProfile   Log in for private messagesLog in for private messages 

Search the forums:


Powered by phpBB