Solutions and Answers: Master List

Mommajack · Last edited by Mommajack on Thu Apr 11, 2013 7:13 am; edited 79 times in total

Mommajack · Posted: Sun Mar 21, 2010 1:38 pm Post subject:

To delete (hide) items you no longer want, seasonal items that you won't use for awhile, products that are crashing your client, etc.:

Note: The items are not really deleted, just hidden and can be un-hidden.

For the New Inventory List:
Use this link:
http://www.imvu.com/catalog/web_inventory.php

To Delete (hide) Items:
Click 'hide' to remove it from your chat client, under the product icon. The box background will turn gray. In the client you will not see it in your Inventory list.

To Undelete (show) Items:
Click 'show' to make it reappear, under the product icon. The box background will turn white.

EDIT - Old Inventory List no longer Available!
For the Old Inventory List:
Use this link:
http://www.imvu.com/catalog/web_myinventory.php?loaded=true

You may have to adjust the tabs at the top to see the folders you need.

To Delete (hide) Items:
Check the box for 'delete' next to the item you wish to hide, then click 'Delete selected items' at the bottom of the page. In the client you will not see it in your Inventory list.

To Undelete (show) Items:
Click 'View deleted items' at the bottom of the page, then click on 'undelete' next to the products you wish to see again.

Mommajack · Posted: Sun Mar 21, 2010 1:40 pm Post subject:

Note: This only works with the older client versions, when the client and buddy list were separate windows.

If your language changes on your chat to something other than English, click with your cursor in the chat window then type in *use 2224850.

Mommajack · Posted: Sun Mar 21, 2010 1:41 pm Post subject:

Items stuck in the TryIt room

Thanks to Zelchirous for figuring out how to fix this:

Mommajack · Posted: Sun Mar 21, 2010 1:49 pm Post subject:

Credits

Credits are paid for with real money. They are what you use to buy gifts for other users, or to give as gifts to other users. You can also buy stuff for yourself. You can do that here: http://www.imvu.com/store/store_us.php

Promo Credits (also called promos, predits, or freedits), are free and can only be used to buy stuff for yourself. This is what you get when you first open an account. These cannot be given away.

When shopping in the catalog for yourself, it will take promo credits first and then if you don't have enough it will take your real credits.

You can become a Developer.

Offer services on the Graphics Arts forum in exchange for real credits or Gifts.

Purchase a PrePaid Card.

There are contests you can join on the User Contests forum. They can award either real credits or gifts.

If you are a VIP you can sometimes find contests here.

You can earn more credits here and here.

Mommajack · Posted: Sun Mar 21, 2010 1:51 pm Post subject:

How to Allow the Previewer with a Norton Firewall

Mommajack · Posted: Sun Mar 21, 2010 1:53 pm Post subject:

If Norton is Blocking your Inventory Images

Mommajack · Posted: Thu Mar 25, 2010 7:52 am Post subject:

Where to Report Specific Issues with the Most Recent Client Update

If you have a problem that occurred with the last update, please report it here. Look in the Announcements at the top to find the thread for the corresponding update. Usually it is at the very top and will look something like "Announcement: Release (number here) and prereleases (number here)".

Mommajack · Posted: Thu Mar 25, 2010 7:59 am Post subject:

Problems Re-sizing Chat Window

Do you use WindowBlinds/a skin? You can either shut that off, or:

1. Open the WindowBlinds Configuration.
2. Select "Change the look of a particular application".
3. Find the "IMVUClient application" in the IMVU folder, which can be found in your Program Files folder.
4. Check off "Ignore this application and do not skin it".

Mommajack · Posted: Thu Mar 25, 2010 8:03 am Post subject:

Adding IMVU to Windows Firewall Exception List

Mommajack · Posted: Thu Mar 25, 2010 8:07 am Post subject:

Recover a Lost Post

If, the next time you write up a post and you accidentally lose it before you can post it, hit Ctrl + Z. This will undo the last thing you did.

Mommajack · Posted: Thu Mar 25, 2010 8:15 am Post subject:

How to Re-install the Chat Client/'Low Memory' Messages/Adding RAM

**If you cannot see a folder, go to the Folder Options and choose View, Show Hidden Files.

NOTE: this will *not* delete your Account, nor dump your inventory, credits, etc.

>Uninstall
>My Computer
>C Drive
>Documents and Settings***If you are running Vista, see below
>Open User that has IMVU
>Application Data
>IMVU
>Delete entire IMVU Application Folder
>Start
>Search
>All Files and Folders
>Type in IMVU
>Search
>Delete everything it will let you (don't forget the desktop icon)
>Re-install

NOTE: only version 381.6 and above has text chat.

NOTE: Music Store items will not work in pre-404 versions, and may not work properly in pre-407 versions. IMVU no longer supports 403 or earlier versions.

Note: AP ChatNow only works in 407.22 and above.

Note: Some Music Store music may not work in versions earlier than 438.

Note: Create Mode in all versions of the 3D Chat client have been disabled except for pre-release 467.22 and above.

You do not have to update if given a choice, you can click 'Later'. If you are asked if you wish to update, rather than it being mandatory, they want you to test that version and it will most likely be buggy. If you choose to be a test subject, there will be a corresponding thread on the IMVU News, Announcements and Release Notes forum for you to post the results.

***In you're running Vista instead of XP, how to locate the folder will be different:

>Make sure that Show Hidden Files is selected
> My Computer
> "C" drive
> Users
> Open User that has IMVU
> AppData
> Roaming
> IMVU
> Go back to instructions above where it says IMVU

For those with performance problems:

Mommajack · Posted: Thu Mar 25, 2010 9:02 am Post subject:

Phantom 'Unread Messages' in Forum PM Box

Mommajack · Posted: Thu Apr 08, 2010 6:35 am Post subject:

Having Trouble with Group Invites?

Special thanks to SensuousKitty for posting this bit of helpful info:

Mommajack · Posted: Fri May 07, 2010 10:06 am Post subject:

Problems Moving Badges

If you are having problems moving your badges and are using Internet Explorer, try using the compatibility mode button, to the right of the address bar. It looks like a torn piece of paper.

For IE9:
> Right click the top bar of your Internet Explorer 9 window and click "Command Bar".

> When the new bar pops up, click on "Tools" then click on "Compatibility View Settings".

> When the Compatibility View Settings pops up, you should see a list of sites for Compatibility View. Type in the sites you want to add for Compatibility View and click Add to add them to the list.