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process of time of getting you free credits of vip

 
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GemzAjSindarian VIP Club Member

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Joined: 06 Jan 2017
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Location: USA - AL

PostPosted: Wed Feb 01, 2017 7:58 am    Post subject: process of time of getting you free credits of vip Reply with quote

Has anyone else had issues of purchasing the vip an then not getting acees to anything ur suppose to [/b]
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Auntie VIP Club Member 18+ Age Verified
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Joined: 27 Mar 2008
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PostPosted: Wed Feb 01, 2017 2:18 pm    Post subject: Reply with quote

When you purchase from the store, eg credits, AP, or VIP, it can take up to 48 hours. This is because IMVU runs fraud checks on a lot of purchases.
If you have gone longer than 48 hrs and still not received your purchase, please file a help ticket by clicking on help, then on get support, then on submit a case.
Choose billing as the category.

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