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my credit card wont work

 
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xoxbricountmeinxox_retire

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Joined: 02 Jul 2012
Posts: 2
Location: United Kingdom

PostPosted: Mon Jul 02, 2012 4:15 am    Post subject: my credit card wont work Reply with quote

i want to buy credits and have an ap pass, but my foreign hsbc visa won't work, does anyone know why it wont?
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YMCMB_70476018_retired_70

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Joined: 19 Feb 2011
Posts: 1565
Location: Australia

PostPosted: Mon Jul 02, 2012 4:16 am    Post subject: Reply with quote

If it don't work try filing out a help ticket.
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xoxbricountmeinxox_retire

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Joined: 02 Jul 2012
Posts: 2
Location: United Kingdom

PostPosted: Mon Jul 02, 2012 5:10 am    Post subject: Reply with quote

where do i go to fill out a help ticket?
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YMCMB_70476018_retired_70

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Joined: 19 Feb 2011
Posts: 1565
Location: Australia

PostPosted: Mon Jul 02, 2012 5:18 am    Post subject: Reply with quote

Step 1. Go here
Step 2. Click Request Support.
Step 3. Click Submit A Case.

And from there you'll know what to do, hope that helps.
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Auntie VIP Club Member 18+ Age Verified
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Joined: 27 Mar 2008
Posts: 37473
Location: United Kingdom

PostPosted: Mon Jul 02, 2012 12:12 pm    Post subject: Reply with quote

In what way does it not work? I have used a UK HSBC Visa card here several times without issues. What happened with your attempt to purchase?
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XxDJXTINAxX VIP Club Member

XxDJXTINAxX <a href='/vip_club/'><img src='/catalog/web_images/vip_35x18.gif' width='35' height='18' alt='VIP Club Member' /></a><!-- VIP Club Member Icon -->'s page


Joined: 29 Sep 2011
Posts: 1
Location: USA - NY

PostPosted: Thu Nov 24, 2016 1:47 pm    Post subject: Reply with quote

Im having the same issue. I got a new card from my bank and deleted the old ones. Whats going on?
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00JellyBean00

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Joined: 11 Dec 2016
Posts: 1
Location: Canada

PostPosted: Mon Jan 09, 2017 9:46 am    Post subject: Reply with quote

I am having the same problem. I can use my MasterCard on mobile version no problem.... But when I try to jump on the VIP discounts on the web page version... It won't work!! It's so frustrating cuz I know the money is there!! I have online banking.... Uuuuugh.
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