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IMVU’s settlement for audio file related lawsuit

 
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


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PostPosted: Mon Nov 16, 2015 10:19 am    Post subject: IMVU’s settlement for audio file related lawsuit Reply with quote

IMVU settles class action re 20-second limit on audio, agrees to lift limit and give refunds for pre-December 2010 purchases. Details here.

IMPORTANT: Following information is applicable to the IMVU customers who are affected by this lawsuit as determined by the court. Go to the court-approved settlement website to see who is affected.


Affected customers will receive an email notice from the independent settlement administrator and an Inbox message from IMVU.

The settlement reached by IMVU is related to a lawsuit (MacKinnon v. IMVU, Inc) stemming from IMVU announcements made on September 22, 2008 and January 31, 2011 regarding audio products in IMVU’s catalog. IMVU has reached this settlement without admission of any wrongdoing.

This forum post is intended to inform affected IMVU users that a settlement has been reached between IMVU and the plaintiff. Affected customers will receive an email from the independent settlement administrator and an IMVU Inbox message from us on or around November 17, 2015. Details as well as next steps for members of the class must be obtained from the court-approved settlement website.

As a reminder, legal discussions are not permitted in our forums as per our forum guidelines. You should seek legal counsel for assistance.

This announcement post will remain locked. A separate forum topic is available for on-topic posts not involving legal discussion.


Last edited by Varsha 18+ Age Verified on Wed Jan 06, 2016 9:21 am; edited 2 times in total
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
Posts: 11465
Location: USA
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PostPosted: Mon Nov 16, 2015 10:25 am    Post subject: Reply with quote

FAQs:

Where can I get more details about the settlement?

Detailed information is available on the court-approved settlement website.

I received a notification about the settlement; can I get my refund today?

No. Dates for the refund process will be determined by the court. Updates will be provided on the settlement website.

Can I file a IMVU help ticket regarding the settlement?

No. All information must be obtained from the settlement website. Contact information for the administrator is available there.

What if I no longer have access to my IMVU account that is affected by the settlement?

If you have forgotten your IMVU user ID (avatar name) or password, you can follow the instructions available here to obtain the user ID and a link to reset your password.

If you no longer have access to the email address that you used to create your IMVU Account, IMVU will modify your account to associate it with your current email address, and you can then use the link above and your current email address to obtain your user ID and reset your IMVU password. To have IMVU modify your account to be associated with your current email address, please send an email to the claim administrator at info@audiofilesettlement.com, which includes (1) your full name, (2) your current email address, (3) the email address that was used to create the IMVU Account, and (4) at least two of the following: (a) your IMVU avatar name, (b) the dates and amounts of at least one transaction in which you purchased IMVU Credits through the IMVU application, (c) the name of at least one virtual product you purchased through the IMVU application, and/or (d) the last four digits of the credit card that you used for a purchase on IMVU.

Can I get a refund on my alternate account instead?

No. Refunds will only be issued to the affected account.

I own affected audio products. What will happen to them?

As part of the settlement agreement reached, IMVU will make a change so that all audio products uploaded to the catalog prior to September 21, 2008 and that currently remain in the catalog will play at their full length. This does not include products that violate U.S. copyright laws.

Date of this change will be determined by the court based on final approval of this settlement.

You may visit the settlement website for additional FAQs.

I have questions about how this affects me.

Please visit the settlement website.
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
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Location: USA
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PostPosted: Fri Jul 22, 2016 10:09 am    Post subject: Reply with quote

Follow up posts for your reference:

Update post on 7/20/2016 - Details of refund process

Update post on 1/5/2016 - Audio Product Removal


Update post on 1/8/2016 - Audio Product Removal clarification

Update post on 1/11/2016 - Lifting of 20-second restriction

Update post on 1/14/2016 - Refunds to non-US customers

Update post on 7/20/2016 - Refund process
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