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Update: IMVU’s settlement for audio file related lawsuit

 
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PostPosted: Thu Jan 14, 2016 1:40 pm    Post subject: Update: IMVU’s settlement for audio file related lawsuit Reply with quote

This post provides an important update regarding our announcements here and here regarding IMVU’s recent settlement for audio file related lawsuit.

Detailed information regarding the settlement including terms, definition of the class, and, process for refunds is available on the court-approved settlement administrator’s website.

Update relevant to non-US customers:

Effective today, we are making a change to who is eligible for refunds for purchase of affected audio products and including all customers irrespective of their country of residence.

As such, you automatically will receive a refund if you: 1) after September 21, 2008 and before December 1, 2010, used IMVU Credits (not promotional Credits or predits) to purchase from the IMVU virtual catalog at least one audio product whose playback length was greater than twenty seconds, (2) subsequently logged into the IMVU service at least once after January 31, 2011, (3) as of April 20, 2015, had not held an IMVU Account that had been terminated by IMVU for violations of IMVU terms of service.

*Please visit the settlement website for additional restrictions/exclusions.

A refund of Predits will be made to your IMVU account automatically. If you do not wish to receive the automatic Predit refund, you can exercise additional options as described below.

IMPORTANT: Non-US customers are not official members of the settlement class nor are they legally bound by the settlement. The settlement benefits are being extended to our non-US customers in addition to our US customers.

Affected non-US customers will receive an email notice from the independent settlement administrator and an Inbox message from IMVU on or around January 15, 2016 and can begin to make their benefit selection starting Tuesday, January 19th. Affected US customers were sent such communication in November 2015.

Details as well as information about next steps must be obtained from the court-approved settlement website.

Refund process:

Each affected US and non-US IMVU customer has following refund options available for their purchase of eligible audio products:

1)A refund to his or her IMVU Account, of IMVU Predits (promotional Credits), computed as 60% of the IMVU Credits that he or she used to pay for the Affected Audio Products.

2)A refund, to his or her IMVU Account, of IMVU Credits, computed as 30% of the IMVU Credits that he or she used to pay for the Affected Audio Products.

3)A cash refund, computed as 30% of the IMVU Credits that he or she used to pay for the Affected Audio Products, times $0.00040 per IMVU Credit.

The first option is automatic for all users i.e. they do not need to anything to receive those refunds. For options 2 and 3, users have to follow the instructions on the website to file a Benefit Election Form [The website administrator will make necessary modifications to the form to facilitate non-US users to complete the relevant information].

Information about timeline for refunds as well as how refunds will be paid to US and non-US customers will be provided on the settlement administrator website and updated here when available.

This forum topic will remain locked. On-topic discussion in compliance with our forum guidelines regarding legal discussions may take place here.[/i]
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