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IMVU Policy Updates and New Policy Hub

 
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


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PostPosted: Fri Aug 14, 2015 9:29 am    Post subject: IMVU Policy Updates and New Policy Hub Reply with quote

Today, we have tuned our policies and published the updated versions for all to review. We have created an easy-to-access central source (Policy Hub) for all the policies, reorganized content, removed outdated information, re-established separation of policies governing user-generated content submitted to our Shop versus other user-generated content shared across our site, and revised certain guidelines to ensure they meet current societal norms as well as policies enforced by popular social networks that many of you are also a part of.

Why the updates?

Policies are not meant to be static. They evolve based on an ongoing dialog with our community, changing societal norms regarding what is and is not acceptable. This is reflected in guidelines used by popular social networks where users engage with others as they do on IMVU.

IMVU has a diverse user base with customers from varying cultural and social backgrounds. Opinions on issues such as nudity, violence, etc., can vary and we therefore provide a framework based on our location (we are a US-based company), community input, business practices, and requirements. Ultimately, IMVU reserves the right to review content and behavior in its context and make a judgement regarding its appropriateness for the IMVU community.

Today, we are tuning and clarifying our policies and practices in order to re-establish our original intent of having policies that govern virtual products submitted to IMVU’s Shop versus other user-generated content shared across the IMVU experience. We aim to have distinct policies and standards that are applicable for virtual products (which can be worn and used to mimic real-life) and user-generated content like messages, conversations, and photos that are read/seen.

IMVU continues to be a 13+ community. The experience and content consumed by 13+ users on IMVU will be similar to what they will encounter in PG-13 movies, TV-14 shows, and Teen rated games. Only Access Pass holders 18+ can consume and participate in the adult content and behaviors on our site, which is similar to R-rated movies, TV shows rated as mature, and M or A rated games.

Please read and review the policies listed below. Your continued use of IMVU affirms your agreement to these updates.

What is next?

Today’s policies will not affect your usage of our service in any significant manner. Please continue to enjoy IMVU as you always have and be sure to follow all our policies and guidelines to ensure everyone has the same enjoyable experience as you.

We have trained our Customer Support Team regarding these updates and and have communicated with our forum moderators in advance. Please note that forum guidelines continue to be applicable to all forum posts. We appreciate your patience and understanding as we work together to review flags and take action as per these updated policies - we will be extra diligent during the transition to ensure accuracy. Do note that our CS team routinely reviews over 7,000 flags/reports every day and the sheer volume combined with these revisions may mean a few delays.as we strive to ensure the accurate implementation of these changed policies. We will make sure we follow up on any issues that come up and communicate accordingly.


Last edited by Varsha 18+ Age Verified on Sun Sep 20, 2015 10:13 am; edited 7 times in total
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
Posts: 11465
Location: USA

PostPosted: Fri Aug 14, 2015 9:18 pm    Post subject: Reply with quote

Policy Sections & Summary of changes

Policy Hub:

This is your new centralized source for all policies for easy access.

Terms of Service (TOS):

This policy continues to govern your use of IMVU’s product and services and agreeing to use our service confirms you have agreed to our TOS as well as all policies included within.. We have moved the location of the Site Etiquette section (now part of the new Community Guidelines) and DMCA section (now on its own page).

Community Guidelines:

This new section details what is and is not okay in terms of user behavior and user-generated content (not including products submitted to IMVU’s Shop). This is an expansion of the Site Etiquette section that was part of our Terms of Service (TOS) prior to today.

Review more highlights of this new section here.

Virtual Goods Ratings Policy (VGRP):

This policy continues to only apply to items submitted to our virtual goods catalog, aka Shop, and is especially relevant for Content Creators. We have made minor changes related to products depicting consumption of alcohol, tobacco, and marijuana. We have also clarified our GA and AP ratings in terms that are easily understood - ratings for movies, TV shows and games.

Review more highlights of changes here.

Privacy Policy:

We have removed Facebook Connect section as that feature is discontinued on IMVU. There are no other changes.

Creator Agreement & Creator Policy:

There are no changes.

DMCA:

There are no changes except instead of being part of the TOS, this information now has its own page.


Last edited by Varsha 18+ Age Verified on Mon Aug 17, 2015 12:10 pm; edited 6 times in total
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
Posts: 11465
Location: USA

PostPosted: Fri Aug 14, 2015 9:39 pm    Post subject: Reply with quote

Additional information about Community Guidelines

Do read the entire policy thoroughly. Pay particular attention to some of the new and/or revised guidelines highlighted below:

Context:
Quote:
We strive to ensure right content is in the right place and shown to the right audience. We have several age separation, content separation, and word filtering measures in place to do so. Remember, you might not like everything you encounter on IMVU. Some of the content might offend you or may not suit your taste, sensibilities, or convictions. We provide you tools to block users sharing such content. Additionally, if you find certain content, behavior, or users to be inappropriate in the context of these guidelines, you may also use our reporting tools to bring it to IMVU’s attention.

Age Play:
Quote:
--Sexualized “age play” (regressive role-play in which one or more characters is a minor) is not allowed - ever
--Non-sexualized “age play” where avatars role-play as children as part of a family unit for example is allowed.

Spamming in chat:
Quote:
Do not monopolize or disrupt the flow of a chat room by sending repeated characters or words. If others are telling you to stop, you are negatively impacting others' experiences.

Exploits:
Quote:
Do not take advantage of bugs or glitches if you encounter them in a manner that is malicious and fraudulent. We expect you to report such issues to IMVU and not use them as workarounds to bypass our policies and guidelines. Failure to follow this guideline has consequences and may result in action against your account.

Non-product content:
Quote:
The Virtual Goods Policy does not apply to content like avatar images, photos, interest panels, pulse updates, forum posts, taglines, in-room chat, or messages. As an example, it is not okay for a minor on our service to purchase a virtual cigarette or glass of wine. However, it is acceptable for them to view images of such products or post comments about smoking and drinking alcohol.

Quote:
As you participate in the IMVU community, you will be sharing content that is viewable by all (photos, profiles) or by few (messages, chats). Be conscious of what you are sharing and who can see it. For obvious reasons, information and content that is viewable by all must follow stricter criteria for appropriateness.

Guidelines for images shared on IMVU:
Quote:
Do not post images involving Nudity – This includes real-life, avatar-based, or digitally-created photos showing genitals, female nipples, or nude buttocks (including most G-strings and thong-covered buttocks as well as sheer clothing). Minimum coverage guidelines applicable to virtual products distributed in the catalog are not applicable to images.

Guidelines for language used:
Quote:
Do not use Vulgarity or strong obscenities – This includes derogatory, sexually explicit terms. However, mild profanity including sexually-derived expletives (example: the “F” word) - is okay in user to user communication but not when used in places shown to all (example: avatar or room names).

Quote:
Do not use Hate speech and harassment of others - this includes but is not limited to Nazi symbols, Confederate Battle Flag, propaganda related to known terrorist organizations, and any slurs based on race, religion, ethnicity, sexual orientation, and gender.

Minors and policies regarding alcohol, tobacco & Marijuana:
Quote:
Consumption of alcohol/tobacco/marijuana (if you are a minor): This applies to IMVU users who are 17 and under. They may not post images depicting use of alcohol, tobacco, or marijuana.


The above is not complete content of the community guidelines and everyone should review the entire policy.


Last edited by Varsha 18+ Age Verified on Tue Aug 18, 2015 9:15 am; edited 3 times in total
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
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PostPosted: Fri Aug 14, 2015 9:53 pm    Post subject: Reply with quote

Additional information about VGRP:

Please read the entire policy thoroughly, especially if you are a Content Creator. Here are few revised items of note:

When does VGRP apply:
Quote:
Specifically, this policy does not apply to avatar images, photos, interest panels, pulse updates, forum posts, taglines, in-room chat, or messages.

Ratings:
Quote:
The rating names and definitions are as follows:
General Audience (GA) - Goods available to all users. Users are required to be 13 years or older, as laid out in the IMVU TOS. This is equivalent to PG-13 rating for movies, TV-14 rating for television shows, or Teen rating for video games.
Access Pass Only (APO) - Goods available only to users aged 18 years or older who have purchased the Access Pass product. The Access Pass is only available to users who are 18 years of age or older, regardless of parental permission. This is equivalent to R and NC-17 rating for movies, TV-MA rating for television shows, or Mature rating for video games.
Unsuitable for IMVU (UFI) - Goods rated UFI will not be available anywhere on IMVU's website nor will they be usable in any IMVU social platform. This is equivalent to pornographic content, graphic and sexual violence, or extreme harassment content including but not limited to racism and hate speech.

Alcohol, Tobacco and Marijuana products:
Quote:
Alcohol and Tobacco Use (AP) - Products that allow avatars to smoke or consume alcoholic beverages that are clearly labeled as such. If a product allows someone to mimic smoking and drinking then it is considered AP. Marijuana is considered AP going forward.
Drug Use (UFI) - Products that allow an avatar to mimic using or producing illegal drugs (does not include marijuana/pot) falls under this category.

Hate products:
Quote:
Hate Products (UFI) - Virtual goods which represent, promote, advertise, or in any way support, display or depict characterizations of hate-based and terrorist organizations (ex. Neo-Nazi, ***, ISIS, gangs) or symbolize oppression toward a race or ethnicity (ex. Confederate flags).


The above is not complete content of our virtual goods ratings policy and everyone should review the entire policy.


Last edited by Varsha 18+ Age Verified on Fri Aug 14, 2015 10:57 pm; edited 1 time in total
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Varsha 18+ Age Verified

Varsha <a href='/age_verify/index/'><img src='/common/img/icons/age_verified_35x18.gif' width='35' height='18' alt='18+ Age Verified'/></a> 's page


Joined: 01 Feb 2010
Posts: 11465
Location: USA

PostPosted: Fri Aug 14, 2015 10:04 pm    Post subject: Reply with quote

Want to discuss?

This announcement will stay locked so everyone can consume the information easily.

If you want to participate in the forum discussion related to this update please do so here.
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