Posted: Wed May 30, 2012 5:22 am Post subject: IMVU's Community Help Rooms - You can help!
As you may be aware, IMVU's Community Management Team, its forum moderators have been operating a Community Help Room for the past couple of months. The experience has been extremely positive for IMVU users - especially those that are quite new. They can simply drop by, ask their questions and either get answers or be directed to the proper channels for further assistance.
The project has been a huge success with visits to the room increasing every week. We now advertise this room through our emails to new users, forums, blue bar announcements etc.
Our forum moderators with all their wealth of knowledge about IMVU have been instrumental to get the room going and available 24/7. We also could not have done this without the help of many, many wonderful volunteers who have graciously stopped by and helped us assist users with questions. Some of them are officially room moderators while others are drop-in helpers! We love and appreciate them all!
The room rules are simple:
--Ask your question and leave to make room for others
--No parking/hanging out
--No asking for gifts or credits
--GA content and conversations only
--Be polite toward all - including new "guest" users
--Keep your avatar a lag-free 2000 KB or less
--No music/voice boxes so we can focus on the helping
We are looking to expand the experience make the help available on a wider scope - either via more helpers/room moderators and/or via more such rooms.
--Follow the room rules (listed above)
--For your safety and ours, you must be 18 years of age
--Do not give gifts or credits
--Do not try to sell your products or reseller services
--Be patient and helpful
--Leave the room if there are too many helpers so that spots are available for users seeking help
--Become a member of the invite-only room helper group to share and exchange information
There are no set requirements as to when you should help. Drop by when you can. We know our community members like to help and welcome new users to IMVU and this is another way for you to do so.
Last edited by Varsha on Tue May 05, 2015 3:12 pm; edited 1 time in total
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