CS no longer handles tickets on AP keywords in GA items?

AnakaTarren · Joined: 16 Mar 2006 Posts: 4470 Location: USA

One small part of the problem in the first post was resolved, but all of these violations remain searchable.

However, both of these users still have over 1000 items between the two of them using only two AP terms in keywords and product descriptions that others are routinely re-rated for. Worse, they continue to submit new AP text violations using these terms almost every day, and CS refuses to stop or penalize them for obvious misrating practices. If there's been no change in CS enforcement practices as claimed, implying this is normal handling of Pro misratings on even newly submitted items, that's a serious issue.

Regardless of how the catalog search works, misrated AP keywords DO unfairly improve the catalog rank of any item in GA. (That's obviously why these misraters and others insistently add those terms.) It is inappropriate for CS to ignore misrating behaviors of top Pros who extensively violate the VGP, especially if those terms confirm the misrated AP intent of their items. In addition, allowing top Pro misraters to CONTINUE in that VPG violation every day is unfair to all ethical devs who follow the rules.

Emmanuelle · Joined: 02 Nov 2008 Posts: 4486 Location: United Kingdom

AnakaTarren · Joined: 16 Mar 2006 Posts: 4470 Location: USA

The smaller problem in my first post's footnote was resolved. That bit of progress is also appreciated. However:

Over 1000 GA item violations involving 2 AP terms used by 2 PROs still remain despite months of flags and help tickets. One uses an AP term (not in the GA filter) that is searchable by ALL GA users in 700 GA items. The other with over 300 items uses the SAME AP term that was just cleaned up with the footnoted dev. I hope a moderator can help get the major issue resolved. Ticket numbers are in the first post.

By ignoring flags and help tickets on extensive AP terms used in GA by protected Pro violators, while only enforcing those same rules on smaller creators, CS does the following:

- Channels misrated sales to protected top Pros, even allowing them to dominate certain AP markets in GA items. (These 2 devs have nearly 40% of one unfiltered AP term in GA, and nearly 10% of a more extensively misused AP term in GA.)

- Allows protected Pro misraters to advertise AP themes directly to GA users where not handled by the GA filter.

- Implies to other small creators that those types of violations are acceptable since CS won't re-rate them or force fixes, encouraging additional misrated submissions by others.

- Implies that IMVU doesn't care about obvious searchable violations in GA as long as a Pro is highly profitable; or that if someone has the "right" friends inside IMVU, they can breaking any rule extensively without penalty.

- Leaves large numbers of reported, searchable, GA catalog violations that could be EASILY resolved.

Are the above the catalog impacts and corporate reputation IMVU intends? I hope not.

If CS doesn't want to re-rate these items (as they often do on smaller devs), there is a simple and CHEAP solution: CLOSE the catalogs of reported creators who have provable extensive violations until they fix their AP terms in GA items, even if and especially if they are top Pros.

Put the cleanup workload and cost where it belongs -- on the misrater. And enforce the rules fairly on all creators, not just those with smaller catalogs.
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YourNeighbour · Joined: 05 Jul 2006 Posts: 1231 Location: Australia

Let imvu decide they make the rules lol

And I dont think we are allowed to discuss user punishments on forums

http://www.imvu.com/catalog/modules.php?op=modload&name=phpbb2&file=viewtopic.php&t=402843
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AnakaTarren · Joined: 16 Mar 2006 Posts: 4470 Location: USA

YN,

IMVU makes the rules. Expecting and requesting fair/consistent enforcement is a reasonable user activity.

Also, I wasn't discussing punishments. I have no idea what any punishments were (though I assume there were NONE). However, since issues can be discussed in the forums, it also seems appropriate to give CS credit for partial resolution of those issues. Even so, I minimized that aspect in my posts above (since it was such a small part) until I can re-confirm my understanding of forum rules.
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Killkun · Joined: 16 Jun 2008 Posts: 241 Location: Japan

AnakaTarren · Joined: 16 Mar 2006 Posts: 4470 Location: USA

...
duplicate post
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XEmperorChaosX · Joined: 26 May 2009 Posts: 1163 Location: USA - FL

Some people here have way to much free time on their hands.
They're so bored with their lives they have nothing better to do then act as some kind of authority here.

I seriously hope IMVU cracks down on flagaholicks.
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Ron Paul Tribute

Cappy · Joined: 25 Mar 2007 Posts: 7596 Location: United Kingdom

There is nothing wrong with flagging if you are flagging violations.

I seriously hope IMVU cracks down on rule breakers.
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Emmanuelle · Joined: 02 Nov 2008 Posts: 4486 Location: United Kingdom