IMVU experienced technical issues - Being worked on

Varsha · Last edited by Varsha on Mon May 07, 2012 8:36 am; edited 2 times in total

Hello all,

IMVU experienced problems with its website and 3D Chat since about 2.30 AM pacific time. The issues continued off and on for about 4 hours. Things are now recovering and you should be able to use the service normally.

Thank you and apologies for the inconvenience.
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Varsha - Sr. Manager Community Experience

Taters · Joined: 25 Jun 2008 Posts: 162 Location: USA - OR

WOO! Finally. Thanks Varsha.

Im curious what the reason was thou, but either way Im glad its working.

notLOL · Joined: 30 Mar 2010 Posts: 27 Location: USA - WA

thank you...still cant see my avi though. i will continue to try, my inventory shows now, only says my avi which i cant see , cant wear anything..lol. fingers crossed...good luck everyone
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peace and harmony with and amongst all.

Rinaldo11686 · Joined: 31 May 2009 Posts: 9 Location: Netherlands

Same here. Been kicked out again several times and when I log in again, I still can't see my friend list. I will try a few more times though.

SkyeTM · Joined: 22 Dec 2009 Posts: 59 Location: Antarctica

I still can't see my friends.
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Varsha · Posted: Tue May 01, 2012 5:51 am Post subject:

Yes things are still recovering so for some of you it may little more time before you can use the client like normal.

Thank you for your patience.
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Varsha - Sr. Manager Community Experience

citychick3850 · Joined: 11 Apr 2007 Posts: 6 Location: Australia

glad others are working cos mine still isnt, I MUST REMEMBER TO NEVER DO AN UPDATE!!!

seriously this has gotta be the worst update yet, been on here 6 years and wasted so much money on this, to have errors every day or to be disconnected every few seconds.
this is not on IMVU

notLOL · Joined: 30 Mar 2010 Posts: 27 Location: USA - WA

i was prompted to do the update during the issue, was unaware of any issue at the time...do you think this could make a difference?
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peace and harmony with and amongst all.

Saphron · Joined: 22 Dec 2009 Posts: 29 Location: Australia

ok well I will still let you all know there are still isues with the client...

BreeTheRainbowRaver · Joined: 27 Apr 2010 Posts: 18 Location: Australia

Can't open client.

Error message:

Traceback (most recent call last):
File "mainclientapp.pyo", line 917, in runClientApp (<9 arguments omitted>)
File "mainclientapp.pyo", line 815, in runMainLoop (avatarwindow=<module 'imvu.avatar...t__.pyo'>, serviceProvider=<imvu.service.Servic...03306C50>)
File "imvutaskEventPump.pyo", line 74, in runApp (self=<imvu.task.EventPump...03306E70>)
File "imvutaskEventPump.pyo", line 96, in __raiseIfPendingError (self=<imvu.task.EventPump...03306E70>)
File "imvutaskEventPump.pyo", line 111, in __runTasks (self=<imvu.task.EventPump...03306E70>)
File "imvutaskPrioritizer.pyo", line 11, in __step (self=<imvu.task.Prioritiz...03306E50>)
File "imvutaskTaskScheduler.pyo", line 290, in bubble ()
File "util__init__.pyo", line 281, in runFunctionWithOnComplete (fn=<bound method Future...3312C30>>, onComplete=<bound method TaskSc...3306E30>>)
File "imvutaskFuture.pyo", line 73, in __getResult (self=<imvu.task.Future.Fu...03312C30>)
File "mainclientapp.pyo", line 901, in taskMain ()
File "imvutaskutil.pyo", line 456, in init_task ()
File "mainclientapp.pyo", line 206, in __task_init__ (<7 arguments omitted>)
File "imvutaskutil.pyo", line 456, in init_task ()
File "imvuclientmodemanager.pyo", line 53, in __task_init__ (clientApp=<main.clientapp.Clie...034977D0>, productAut...zer=<imvu.product.produc...034D0C90>, productLoader=<imvu.product.produc...034D0FF0>, self=<imvu.client.modeman...0357F370>, serviceProvider=<imvu.service.Servic...03306C50>, userAccount=<imvu.account.UserAc...0332AFB0>)
File "imvutaskutil.pyo", line 456, in init_task ()
File "imvuclienttoplevelwindow.pyo", line 67, in __task_init__ (clientApp=<main.clientapp.Clie...034977D0>, modeManager=<imvu.client.modeman...0357F370>, self=<imvu.client.topleve...0357F250>, serviceProvider=<imvu.service.Servic...0357F0F0>, userAccount=<imvu.account.UserAc...0332AFB0>)
File "utilinstance_counter.pyo", line 20, in new_init (self=<GeckoContext object 0 uri=None>)
File "imvugeckogeckocontext.pyo", line 175, in __init__ (<8 arguments omitted>)
GeckoError: 80040154: Failed to create web browser window

RufkatDracco · Joined: 29 Mar 2007 Posts: 129 Location: USA - AR

Whenever I try to create something it says either I do not have the credits...which I do....or the product is not derivable....which it is....or I can create it but not submit it....hope this gets fixed soon....
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TinaGemini · Joined: 10 Jun 2010 Posts: 295 Location: USA - GA

Honestly, this is nothing new at all. Just sit back and enjoy the ride, cause it will happen again, it always does.
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Woolooloo · Joined: 04 Dec 2005 Posts: 4890 Location: USA

My recently added inventory will not show up, and I'm getting the "cannot be worn with avatar" message with items that clearly should be compatible with my avatar.

jes101051 · Joined: 15 Nov 2009 Posts: 1 Location: USA - TX

I did update and now everytime I try to put a bracelet from inventory or catalog I get message, Sorry cannot be worn by your avatar. Ridiculous for this to happen with amount of money paid to this site.

Maid · Joined: 01 Jul 2008 Posts: 1684 Location: United Kingdom

Still having some issues with trying on items in shop ><
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